Student Success Quality Enhancement Associate Director

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with nearly 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 1,100 faculty and 1,700 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

The mission of the Division of Student Success is to work in partnership with the University community to deliver high quality services to facilitate the recruitment, retention and graduation of a diverse student population and strive to provide service, leadership, and transitional student support for UNCG. The Division of Student Success is committed to designing, implementing, and providing the services necessary to promote student success throughout the entire student life cycle from day one to diploma. This division includes the offices of the Dean of Undergraduate Studies, University Advising, New Student Transitions & First Year Experience, Students First Office, Academic Achievement Center, TRiO Programs, UNCG Guarantee, GEAR UP UNCG, and the Multiliteracy Centers (Speaking Center, Writing Center, and Math Help Center).

The Student Success Quality Enhancement Associate Director and provides strategic support and management of the University's Southern Association of Colleges and Schools Commission on Colleges ( SACSCOC) Quality Enhancement Program ( QEP) and other initiatives as it relates to student success. Working closely with the Division of Student Success and the Office of Assessment and Accreditation, the Associate Director manages documentation and reporting requirements and ensures alignment with SACSCOC QEP requirements. The Associate Director is responsible for assisting with the campus-wide implementation, promotion, and dissemination of QEP related materials to all relevant constituencies on and off campus.

The Associate Director reports directly to the Senior Director for New Student Transitions and First Year Experience and collaborates with administrators, campus-partners, faculty, and support staff to achieve and evaluate QEP program goals and objectives.

The Quality Enhancement Plan is an integral component of the SACSCOC reaffirmation of accreditation process and is derived from an institution's ongoing comprehensive planning and evaluation processes. It reflects and affirms a commitment to enhance overall institutional quality and effectiveness by focusing on an issue that the institution considers important to improving student learning outcomes and/or student success. The QEP is a comprehensive decennial review to ensure that the university continues to meet standards of quality.

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