Assistant Director

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with nearly 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 1,100 faculty and 1,700 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

The mission of the Office of Financial Aid and Scholarships at UNCG is to assist students in reaching their academic goals by serving as as primary advocates for students and families as we assist in removing barriers to receiving financial assistance. The Financial Aid Office works to meet these goals by embracing technology, reviewing and improving procedures, and ensuring compliance with state and federal regulations.

The Assistant Director for Loan Processing role requires the coordination and administration of the Federal Direct Loan Program, private education loan processing, award generation/revisions, verification of the appropriate disbursement of loan funds, and ensuring that loan eligibility is maintained throughout the financial aid process. This position is required to lead/contribute to the development and implementation of awarding guidelines and policies and procedures and serves as the primary subject matter expert and loan knowledge resource for the office. In addition to their supporting the office, the position is responsible for the training and supervision of one permanent SHRA employee (Loan and Accounting Senior Financial Aid Counselor). Oversight of the Loan programs is a highly compliance-related position where there is a high likely of a state/federal audit review. Accuracy, expert knowledge of state/federal regulations, problem solving skill, and an aptitude for attention to detail are critical skills in this role.