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Eviction Mediator

The University of North Carolina at Greensboro
Commensurate with Experience
United States, North Carolina, Greensboro
Sep 29, 2024
Posting Details
Position Information


Position Number 998217
Functional Title Eviction Mediator
Position Type Research
Position Eclass EP - EHRA 12 mo leave earning
University Information
Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with nearly 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 1,100 faculty and 1,700 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit
The complexity of social, economic, and structural factors that have created such lasting social problems as substandard housing, segregation, and homelessness and the need for sustainable community development demand a multidisciplinary, multi-method, community-engaged approach. Center for Housing and Community Studies ( CHCS) brings together faculty, staff, and students from multiple disciplines to address these problems as well as to provide a point of contact for community partners, an opportunity for the practical education and training of UNCG students, and community-based evaluation and sustainable long-term regional planning.
Position Summary
The Eviction Mediation Program Mediator will expand the services of the Eviction Mediation Program with the Eviction Mediation Program Manager to develop relationships throughout the community. The position will also provide mediation services as needed inside and outside of the courthouse. The Mediator will use the cloud-based case management system to record all such mediation activities.
The Mediator will develop relationships throughout the community and identify landlords, for one-on-one communications, with a view to informing landlords of Mediation Project services and assessing the level of interest. The Mediator will conduct mediations at the small claims court in both the High Point and Greensboro Courthouses to assist landlords and tenants involved in summary ejectment cases. This position will also provide resource information as part of their mediation duties.
Minimum Qualifications

  • Master's plus at least 2 years experience in the fields of housing policy, social work, mediation, conflict resolution, or related fields.
  • Knowledge of the law, in particular housing laws, would be preferred.
  • Ability to communicate professionally and directly with senior officials, elected officials, and executive directors.
  • In-depth knowledge of conflict resolution and mediation. Knowledge of housing-related matters, including rental contracts, lease agreements, and local housing resources.
  • Experience in working with a diverse group of people under difficult circumstances.

Additional Required Certifications, Licensures, and Certificates
Preferred Qualifications


  • MPA preferred
  • Experience in communicating and disseminating findings to a broad and diverse audience through written and oral presentations to diverse public constituencies.
  • Experience in conducting mediation sessions.
  • Basic knowledge of the housing situation in the Guilford County area.

Special Instructions to Applicants
Recruitment Range Commensurate with Experience
Org #-Department CTR for Hsing - Comm Studies - 11515
Job Open Date 08/14/2024
For Best Consideration Date
Job Close Date
Open Until Filled Yes
FTE 1.000
Type of Appointment Permanent
If time-limited, please specify end date for appointment.
Number of Months per Year 12
FLSA Exempt
Applied = 0

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