New

Customer service (200868)

Flex-Staff, Inc.
life insurance
United States, Wisconsin, Green Bay
2301 Riverside Drive (Show on map)
Sep 29, 2024
Do you have experience with Heavy Duty Equipment? Do you enjoy servicing customers and building long-term relationships with customers? Our client in the Green Bay area is looking to find a knowledgeable Service Advisor/Parts Clerk to join their company. They also offer a *fantastic Health Benefits Package! Responsibilities:* Greet customers and schedule service appointments Write service orders and descriptions of problems and repairs Explain repairs to customers Work with customers at the counter and on the phone Listen to the customer descriptions of symptoms and clarify problems Discuss service requests and deadlines Administer shop planning and scheduling of work and assign work to technicians Get approvals to move forward with the service Monitor repair work to determine if the repairs will be completed by the deadlines and inform customer Update the computer and verify the work requested/experienced/approved was completed before the customer returns and update in the system Process warranty work Help with parts and any other support areas as needed Benefits: Small company where everyone is like a family Fun, laid back, yet hard working environment to work in Full benefits package including Health, Dental, Vision, Life insurance and Vacation Health insurance includes very low deductible and out of pocket expense General Information: Hours: 7:30am-4:30pm or 8am-4:30pm, Monday-Friday Length: Temporary to Hire Pay: $18.00/hour-$25.00/hour, based on experience Location: Green Bay, WI Job ID: 200868 #Appleton1 Requirements: Heavy duty equipment experience required Must have an understanding of tractor, trailer and/or auto maintenance, repairs and parts terminology Experience in as a Service Coordinator or Service Advisor is a plus Basic Word and Excel skills If you are interested, apply online at www.flexstaff.com or send your resume to cpownell@flexstaff.com. Already worked for Flex-Staff? Call our office at 920-731-8082 and let's TALK!! Make sure to send your family and friends our way - we love referrals! Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.