Desktop Support Technician

Seven Counties
life insurance, flexible benefit account, paid time off, paid holidays, short term disability, long term disability, tuition assistance, 403(b), retirement plan
United States, Kentucky, La Grange
Nov 16, 2024
Job Description: Under general direction on assignments from KCPC Senior System Administrator, Provide technical support and issue resolution by phone using remote connection software or face-to-face providing the best Customer Service. Associate's degree in computer science or related field. A minimum of 1 year experience in support of network and server systems. , A+ and/or Network+ certification preferred but not required. Good communication skills. Working knowledge of software packages especially Microsoft Word or Excel. Works well in a team/collaborative environment. Must have strong troubleshooting and problem determination skills as well as strong analytical, research and problem-solving abilities. Time Type: Full time We continually help our community and employees flourish... one life at a time. As a Seven Counties Services employee there are many benefits to enjoy. Below are just some of the great benefits you might be eligible for with Seven Counties Services. Health & Wellness Medical Coverage Dental Coverage Vision Coverage Flexible Spending Account Health Savings Account Short Term Disability Long Term Disability - Company Paid Financial Wellbeing Competitive Compensation Packages Life Insurance - Company Paid Accidental Death & Dismemberment Insurance - Company Paid 403b Retirement Plan with Company Funded Matching Retirement and Financial Planning Services Career Development and Growth Tuition Assistance Plans Loan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness) Student Loan Repayment Assistance Clinical Supervision toward licensure and reimbursement for certain license applications At Seven Counties Services training is one of our highest priorities. We provide company paid professional training for various skills, certifications, and continuing education Opportunities for growth and movement - We encourage our employees to consider new growth opportunities with us Leadership Academy for our rising stars, supervisors, and leaders Seven Counties Services and Center for Clinical Excellence provide staff with industry best practices and processes Work Life Balance Paid Time Off - Generous PTO for Vacations, Illness, Personal Days, Etc. (10 Paid Holidays) Flexible Work Schedules to promote a Healthy Work Life Balance Employee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being