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Program Support Representative

Modern Technology Solutions, Inc.
tuition reimbursement, 401(k)
United States, Alabama, Huntsville
360c Quality Circle Northwest (Show on map)
Aug 28, 2024
Overview

Own Your Future.

Modern Technology Solutions, Inc. (MTSI) is seeking a Program Support Representative in Huntsville, AL.

Why is MTSI known as a Great Place to Work?

  • Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security.
  • Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry.
  • 100% Employee Ownership: we have a stake in each other's success, and the success of our customers. It's also nice to know what's going on across the company; we have company wide town-hall meetings three times a year.
  • Great Benefits - Most Full-Time Staff Are Eligible for:
    • Starting PTO accrual of 20 days PTO/year + 10 holidays/year
    • Flexible schedules
    • 6% 401k match with immediate vesting
    • Semi-annual bonus eligibility (July and December)
    • Company funded Employee Stock Ownership Plan (ESOP) - a separate qualified retirement account
    • Up to $10,000 in annual tuition reimbursement
    • Other company funded benefits, like life and disability insurance
    • Optional zero deductible Blue Cross/Blue Shield health insurance plan
  • Track Record of Success: We have grown every year since our founding in 1993

Modern Technology Solutions, Inc. (MTSI) is a 100% employee-owned engineering services and solutions company that provides high-demand technical expertise in Digital Transformation, Modeling and Simulation, Rapid Capability Development, Test and Evaluation, Artificial Intelligence, Autonomy, Cybersecurity and Mission Assurance.

MTSI delivers capabilities to solve problems of global importance. Founded in 1993, MTSI today has employees at over 20 offices and field sites worldwide.

For more information about MTSI, please visit www.mtsi-va.com.


Responsibilities

The Program Support Representative is responsible for serving as the on-site primary point of contact for the Rapid Capabilities and Critical Technologies (RCCTO) during overseas assessment of prototype systems into 4QFY25. Funding is not currently available after 4QFY25; however, mission requirements are evolving and could change.

Responsibilities:

  • Support multiple overseas deployments, not to exceed 60 concurrent days, as liaison between onsite soldiers and Program Management Office (PMO)
  • Ensure all aspects of overseas assessment are being addressed, documented, and coordinated with all stakeholders
  • Provide recurring situational reports on operational status of systems, spares, maintenance, and training
  • Assist Program Management Office with tracking system requirements, development efforts and assist with continued engineering of system upgrades/improvements
  • Interact with operators, users, and military personnel in the delivery of PMO message while receiving feedback on operational viability of system
  • Develop and present briefings, analysis, and reports to government customer and provide recommended course of action in concise format
  • Monitors cost, performance, and schedule indicators and provides input to the Project Manager
  • Identify key personnel while deployed, foster relationships, and maintain positive work environment to ensure mission success

Note: Up to 50% Travel can be required for this role


Qualifications

  • Bachelor's degree in related field
  • Military overseas deployment experience
  • Active Secret Clearance
  • Strong ability to multitask in a high paced environment.
  • Excellent communication, organization, and interpersonal skills.
  • Ability to work alone and remote while providing value to government customer
  • Ability to present complex material to government customer concisely with recommended course of action.
  • Proficiency in MS Office & MS Teams.
  • Wide range of skillset needed to accomplish mission in remote locations.
  • Ability to identify risks to mission and ensure government customer is informed

Desired Qualifications:

  • Experience with non-traditional defense contractors
  • Experience with rapid prototyping
  • Wide range of experience including logistics, system fielding, test planning, army senior leader messaging
  • Counter Small UAS, Air Defense, and sensor/C2 experience

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