Student Services Advisor

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To learn more about Herzing University and our values, visit us at: https://www.youtube.com/watch?v=FusbVnks_YQ

We offer a comprehensive benefits package including outstanding education assistance programs.

Role Needs: This is a campus-based position and needs an on-campus presence. Schedule will be determined by student needs and could include evening or weekend hours.

EDUCATION and EXPERIENCE REQUIREMENTS:

• Bachelor's Degree.
• Multiple years of relevant, student support experience.
• Knowledge of SEVIS (Student and Exchange Visitor Information System)
• Ability to manager sensitive and challenging issues and maintain confidentiality.
• Excellent verbal and written communication skills, enabling clear and empathetic communication with a diverse population of students, faculty, and staff.
• Hold a deep understanding and appreciation of a multicultural student population.
• Strong problem-solving skills, including the ability to assist students in resolving academic and personal challenges by connecting them with appropriate resources and support services.

PRIMARY DUTIES AND RESPONSIBILTIES:

• Serve as campus Designated School Official (DSO) responsible for supporting Atlanta campus perspective, active and graduate international student population and ensure that required documentation is appropriately maintained and reported.
• Use of Student Exchange Visitor Information System (SEVIS) to maintain accurate student records and compliance with immigration regulations.
• Responsible for staying current with regulatory and legislative rules, regulations and updates affecting international students on F-1 visas.
• Advise students with petitions, applications, and other standard issues related to the F-1 visa status. This may include new visas, work permits, reinstatement, change of status, medical leaves, employment, and/or reduced course load authorizations.
• Assist students applying for Optional Practical Training (OPT) and STEM Optional Practical Training and required updates and maintenance in SEVIS.
• Coordinate with Career Development and program departments for Curricular Practical Training (CPT) authorizations for international students.
• Coordinate and conduct International Student onboarding seminar with cultural experiences, educational workshops, APA and academic dishonesty workshops and other informative experiences.

• Advise students on academic issues, including program and course offerings, having out of classroom issues that are impacting academic success, discuss options and pros/cons of options to assist students with decision-making. Work in collaboration with faculty/staff/administration to assist students who are experiencing personal or academic concerns to find appropriate solutions.
• Organize and coordinate student focused events.
• Complete and maintain student scheduling and course revisions per University standards and provide guidance to students on scheduling changes.
• Communicate with new incoming students through welcome calls to discuss schedule and potential obstacles.
• Prepare materials for and conduct new student orientations on how to access & navigate University platforms and bookstore validation. Coordinate and conduct International Student orientation and maintain presentations for the session.

Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.

It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. https://www.herzing.edu/about/diversity

Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix.