Program Manager I
Job Description
The Program Manager I is the focal point for the company for
communications with the customer (internal / external) and is responsible to
ensure customer requirements are flowed down to all functional departments.
Focal point for customer communication and interface:
* Manages
communications and relationships between Ducommun and its customers.
* Communication
and tracking of customer scorecards and surveys.
* Focal /
Leader for the Integrated Product Team (IPT).
* Represents
the company in contacts with the customer and outside parties for all issues
concerning the program.
* Provide
timely notification to management and customer of program cost, quality, or
schedule impact.
* Execution
of New Product Introduction - Phase Gate Process.
* Provide a
coordinated company response to customer requirements (commercial - technical)
and inquiries
* Presentation
of program reviews to Customer.
Contract Management:
* Analyze
and review all contracts to verify Terms and Conditions, Work Statements,
Funding, Performance Periods.
* Prepare
negotiation plan and lead the negotiation team for all customer negotiations.
* Manage
and track program compliance to purchase order requirements.
* Prepare
assertions and claims to customer in accordance to contract parameters.
Required Skills & Qualifications:
* Excellent
verbal and written communication skills are required; must be able to
communicate effectively.
* Experience
in production control, contracts management, project management or contracts
management, are key talents.
* Detail
oriented, positive friendly customer service are key attributes.
* Computer
knowledge and skills, i.e., MS Office Suite - Word, Power Point and Excel is
required.
* Basic
understanding of lean and six sigma principles and methodologies.
* Experience
with MRP systems is beneficial.
* Team
oriented with a continuous improvement outlook.
Required Experience/Education/Training/Certifications:
* BA/BS
degree; equivalent years of experience may be accepted.
* MBA
preferred.
* Certification
in PMP and or CAPM, Contracts Administration, Project Management a plus.
* 1-3 plus
years in an aerospace or manufacturing environment.
* Program(s)
oversight of 10 million a plus.
* Supervisory
experience a plus.
Work Environment:
While performing the duties of this job, the employee is
occasionally required to stand; walk; sit; use hands to finger, handle, or
feel, occasionally lift one to ten pounds. Specific vision abilities required by this job include ability
to adjust focus to review contract documents, identify parts and clearly see
operations and identify hazards in the production area. Working Conditions are: 80% office environment, 15%
manufacturing environment; 5% outdoors. Noise level is moderate in office environment.
Skills & Qualifications
* Minimum BA/BS degree preferred but not required and/or equivalent years of industry experience. Advanced degree such as MBA preferred.
* Minimum 1-5 years customer service and contract administration background, in a manufacturing environment preferred.
- Computer knowledge and skills, i.e. MS Word, MS Excel, MS PowerPoint required and ERP/MRP Systems preferred.
171 Stacey Road
Coxsackie, New York, 12051
United States