Assistant Director Pharmacy Clinical Services

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. At UT Southwestern, we invest in you with opportunities for career growth and development that align with your future goals and help to provide security for you and your family. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more that are all available on the day you start work. UT Southwestern is honored to be a Veteran Friendly work environment that is home to approximately 800 veterans. We value your integrity, dedication, and the commitment you've made to our country. We're proud to support your next mission. Ranked by Forbes as one of the Top 10 National Employers, we invite you to be a part of the UT Southwestern team where you'll discover teamwork, professionalism, and consistent opportunities for growth. The #1 Best Hospital in DFW | UT Southwestern Medical Center (utswmed.org)

To learn more about the benefits UT Southwestern offers, visit https://www.utsouthwestern.edu/employees/hr-resources/

Experience and Education

• Eight (8) years clinical pharmacist experience, 3 years pharmacy supervisory experience
• Bachelor of Science or Doctor of Pharmacy (PharmD) from an ACPE accredited school of pharmacy
• Master's degree preferred
• Eligible for licensure by the Texas State Board of Pharmacy (TSBP), and must obtain Texas license with TSBP within thirty (30) days date of hire
• Current Basic Life Support (BLS) certification with course accredited by the American Heart Association (AHA). Board Certification in a clinical pharmacy specialty required

Job Duties

1. Develops and implements processes and programs to manage clinical pharmacy services and utilization management initiatives throughout the health system to provide quality and cost-effective pharmacy care to patients.
2. Ensures the quality of the clinical pharmacy service lines through ongoing monitoring of medication safety and operational area performance. Develops new and/or revises existing procedures for consideration by the director. Maintains and implements knowledge of all rules, regulations, policies, procedures, guidelines, and laws in order to ensure that the division is in compliance.
3. Manages and helps lead system committees, including Pharmacy and Therapeutics Committee and High Cost Drug and Utilization Committee.
4. Coordinates medication utilization review and medication cost savings opportunities for clinical pharmacy service lines.
5. Assists the Pharmacy Director with meeting administrative goals and objectives. In the absence of the Director or when requested, represents the pharmacy department knowledgeably and professionally at all meetings, conferences, committees.
6. Meets or exceeds financial goals and objectives of the department. This includes monitoring and management of pharmacy budget to ensure appropriate expenses and revenues are being reconciled.
7. Stays abreast of the latest developments, advancements, and trends in pharmacy. Attends seminars/workshops, networks with colleagues, reads professional journals, actively participates in professional organizations, and integrates this knowledge as appropriate into the job in order to maintain a current knowledge of pharmacy technology and services and presents new ideas for improvement to services.
8. Implementation, monitoring and evaluation of the departmental strategic plan and standards of care.
9. Mentors staff in good decision-making skills, and problem identification and resolution processes.
10. Promotes staff ownership of the work environment encouraging process improvement actions.
11. Maintains high visibility and availability through participation in departmental meetings and daily activities. Maintains effective communications with nurses, physicians and pharmacy staff providing leadership and support consistently. Contributes ideas and identifies opportunities for process improvements to better deliver prompt and safe patient care.
12. Manages clinical activities, priorities, and problems, pharmacist staffing and workloads. Provides status report to pharmacy management effectively communicating issues, concerns, and suggestions as appropriate. Identifies opportunities for cost containment and promotes cost effective utilization of resources. Assists with budget preparation and daily financial activity specifically in relation to high cost drugs.
13. Selects, trains, motivates, supervises, evaluates and makes recommendations for disciplinary actions up to and including termination, to ensure maximum utilization of individual and group capabilities. Ensures that assigned employees receive opportunities to further their knowledge. Identifies, develops and mentors employees with leadership potential.
14. Actively teaches pharmacists, residents and pharmacy students in clinical practice. Actively enhances personal growth, development, and management skills by review of current literature, participating in continuing educational programs, in-services and meetings.
15. Responds to patients, visitors, and other healthcare professionals requests for assistance, information, and needs in a timely and empathetic manner in order to improve overall pharmacy services. Strives to improve patient satisfaction, as measured by Press Ganey scores.
16. Performs other duties as assigned.

LEADERSHIP COMPETENCIES

1. Develops People - Values diversity; coaches people; develops future talent; delegates; effectively deals with employee problems.
2. Leads Change - Takes initiative; shows adaptability, flexibility; thinks and plans strategically; articulates clear vision and goals; champions innovation.
3. Drives for Results - Manages business operations effectively; effective follow-though and follow-up; takes accountability; solves problems and implements solutions; integrates financial understanding into solutions; demonstrates technical proficiency.
4. Building Teams - Clarifies roles and responsibilities; includes all organization personnel into decision making process; develops win-win solutions; collaborates with colleagues and peers; builds coalitions and partnerships; manages conflict constructively.
5. Focuses on Customer - Acts with urgency to address service issues; assesses and anticipates customer needs; demands highest level of service from self and staff; recovers quickly from service breakdowns and improves processes; ensures staff technical training and proficiency.
6. Communicates - Encourages candid exchange of ideas; articulates views clearly and directly; expresses facts clearly in writing; listens attentively to others; communicates a compelling vision to staff; communicates quickly issues affecting staff.

Knowledge, Skills & Abilities

• Excellent verbal and written communication skills
• Ability to stand for long periods of time; ability to lift/carry up to 25 lbs.; reaching, bending, crouching; OSHA Category III
• Basic computer and data entry skills
• Excellent managerial skills and ability to provide guidance and coaching to staff
• Ability to prioritize and assign tasks
• Ability to monitor and maintain a budget
• Ability to develop, present, and implement new and revised policies, processes, and procedures

Working Conditions

Work is performed primarily in general office or clinical area.

Any qualifications to be considered as equivalents in lieu of stated minimum require prior approval of the Vice President and Chief Human Resources Officer, or his/her designee.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare - no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!