POSITION: Technical Sales Representative - Rotating Equipment
LOCATION - JCI INDUSTRIES, Joplin, MO
JCI Industries provides engineered solutions powered by industry leading pumps, seals, motors, drives, controls, and process equipment, teamed with complete pump, motor and rotating equipment repair for a wide range of applications and industries. To learn more about OTC CLICK HERE.
Overview: Primary objective is to provide unmatched customer experiences and demonstrate JCI's Winning Behaviors that influence a positive culture, safety first attitude, relationship building, and impacts revenue growth and profitability. The Technical Sales Representative is responsible for generating sales/gross margin and managing all aspects of sales and customer service. The Technical Sales Representative develops and nurtures relationships with account decision makers to influence purchasing decisions and to maximize JCI's competitive position. The Technical Sales Representative is seen as a "solutions provider" by our customers and is expected to professionally represent JCI Industries and our vendor partners.
ESSENTIAL DUTIES AND OTHER RESPONSIBILITIES:
- Maintain and grow the sales territory.
- Work closely with consulting engineers in the industrial and wastewater treatment market to specify represented products and services.
- Maintain and build relationships with general contractors in selling represented products on municipal and industrial projects.
- Learn product lines of each manufacturer including the competitive advantages and how to take to market successfully.
- Conducts product presentations and demonstrations to enhance the knowledge and product awareness of current and potential customers
- Establishes rapport and maintains key relationships with manufacturers and keeps updated on new equipment changes and offerings
- Engages in joint sales calls with manufacturers JCI represents in the marketplace
- Implement market coverage strategies, and leverage key contacts with Engineering, Contractors, and Municipalities
- Drive product preference and product line initiatives in the market
- Identify, track, and bid projects in assigned territory
- Monitors and works long life-cycle projects for water and wastewater processing equipment
- Is the "eyes and ears" of JCI Industries in the marketplace and industry trends
- Attend local, regional and national trade conferences and sales seminars.
- Entertains customers and/or vendors after hours to strengthen relationships.
- Provides start-up service and support when required
KNOWLEDGE/SKILLS/ABILITIES
- Strong communication skills (verbal and written)
- Influential customer service skills and accomplished at building relationships
- Ability to multitask, prioritize, and manage time efficiently
- Possess an energetic, outgoing, and friendly demeanor
- Accomplished at working independently and as an active member of a team
- Customer centric focus (internal and external customers)
- Ability to work across teams to utilize resources and maximize efficiency
- Comfortable making cold calls and talking to people
- Mechanical aptitude with an understanding and/or good working knowledge of electro-mechanical rotating equipment, fabrication/manufacturing of equipment and machine shop practices preferred
- Knowledge of water and wastewater treatment general processes a plus
REQUIREMENTS
- Engineering or technical degree or 5+ years customer facing rotating equipment, field service/maintenance experience
- 3+ years of successful industrial/municipal sales experience
- Proficient in using Word, Excel, Power Point and Outlook, and CRM software (Selltis a plus)
- Valid drivers' license with clean driving record
PHYSICAL DEMANDS/ENVIRONMENT
- Walk, must be able to move about inside the office, shop and customer/project sites
- Must be able to work at a stationary desk that can require sitting or standing.
- Ability to operate and read from a computer or laptop monitor for several hours including fonts of various sizes from a variety of sources
- Able to hear sounds and designate differences between them, and talk via phone and electronic devices in the workplace
- Capable of performing work in office and industrial settings at current/potential customer sites
- Must be able to drive a car and travel via plane as needed
Why Join Us: OTC Industrial Technologies offers a dynamic work environment for those driven by transformation and growth. Our team members benefit from competitive compensation, a comprehensive benefits package (medical, dental, vision, 401(k)), paid time off, disability coverage, life insurance, tuition assistance, and more. You will find ample opportunities for professional and personal development within the OTC family.
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