HSCPC Housekeeping Aide

ABOUT THE HSC HEALTH CARE SYSTEM

The HSC Health Care System is a nonprofit organization combining the resources of a care coordination plan; (Health Services for Children with Special Needs, Inc.), pediatric specialty hospital (The HSC Pediatric Center), home health agency (HSC Home Care, LLC), and parent foundation (The HSC Foundation) to offer a comprehensive approach to caring, serving and empowering people with disabilities. The HSC team of 750 employees and more than 100 volunteers together serve children and young adults with special health care needs and their families at our District of Columbia and Maryland locations.

ESSENTIAL HSC MISSION AND VALUES

Mission Statement
HSC Health Care System provides and coordinates innovative, high quality, community-based care for individuals with complex needs and their families. HSC empowers all we serve to improve the quality of their lives.

Organizational Beliefs
HSC supports individuals and families to maximize their potential. The following beliefs drive our work. HSC believes that:
- A culturally diverse community is a strength.
- Inclusiveness for individuals, families, and staff promotes positive outcomes.
- Everyone should be treated with compassion and empathy.
- Our skillful, dedicated, and resourceful staff is key to our success.
- We must continually adapt to the changing needs of our community.
- Increased independence is an important goal for individuals and their families.

POSITION SUMMARY

The Housekeeping Aide is a cleaning specialist who is involved in the day-to-day cleaning of hospital areas.

Minimum Education
High School Diploma or GED (Required)

Minimum Work Experience
Three months experience in housekeeping related duties. Manual dexterity to work with hands and arms. Able to operate, adjust and repair housekeeping equipment within knowledge. Ability to follow verbal and written instructions. (Required)

Job Functions
Essential job duties

• Cleans hospital areas such as furnishings, floors, walls, windows and equipment with special cleaning solutions and disinfectants to prevent the spread of infection.

• Dust mops and wet mops floors. Utilizes safety signs to warn of potential hazards.

• Performs floor care, to include stripping, buffing and refinishing.

• Vacuums, spot cleans, shampoos and extracts carpet areas.

• Cleans vertical and horizontal areas that collect dust to include light fixtures and other high places using ladder when necessary.

• Collects and removes regular and infectious waste from hospital areas following proper procedures as needed. Cleans and relines waste containers with clean bags. Cleans and disinfects trash carts.

• Replenishes hand soap, paper towels, toilet tissue and seat protectors.

• Cleans beds, cribs, stretchers, headwall systems, railings, A/C and heat units, doorframes, window frames, windowsills, vents, highchairs, televisions, wheelchairs, strollers, sinks, tubs, toilets, urinals and other bathroom fixtures such as partitions and chrome fixtures. etc. using proper procedures. Cleans, dusts and polishes furniture when necessary.

• Utilizes cleaners, disinfectants, polishers, finishes and other cleaning products according to directions. Complies with universal precautions and infection control policies.

• Completes all cleaning and preparation of discharge units. Cleans isolation areas following proper procedures.

• Independently performs all functions. Little or no supervision is necessary. Completes all job functions as per departmental policies and procedures. Demonstrates flexibility in adjusting to changes within the department and hospital.

• Carries Ascom phones and responds to emergency requests.

• Reports to Customer Service and supervisor when there is a need for repairs to equipment, furnishings, and other items, (e.g. loose tiles or baseboards, chipped walls, damaged carpets, etc.)

• Adheres to all regulatory standards, including TJC, CARF, OSHA and Department of Health, as well as HSC Health Care System policies and procedures, when performing all job functions, including handling of waste and safety plan and execute all job responsibilities in a safe an efficient manner.

• Member of the Fire Response Team in case of fire and/or other emergency.

• Always attends mandatory in-services and meetings or arranges with the appropriate supervisor for satisfactory compliance.

• Maintains skills and current knowledge in present areas of responsibility (i.e. attends ongoing educational programs).

• Promotes a positive customer service environment and a culture of Family/Patient-Centered Care.

• Collects soiled linen, transports it to soiled holding area, and returns clean linen to proper linen areas.

• Moves furniture, supplies and equipment, hangs and changes curtains and drapes as requested.

• Cleans bedside tables, counters, cabinets, tables, chairs, IV poles, linen hampers, refrigerators, glass on doors, door handles, around light switches, pictures, wall hangings, water fountains, using proper techniques.

• Clean kitchen areas and makes beds in the on-call and family apartments.

• Works outside when needed, removing falling limbs and wood from trees that has fallen, rakes and collects leaves. Assists in snow removal as requested.

• Housekeeping staff will be assigned to laundry duties for both planned and unplanned absences in the Laundry Department

• Is familiar with the hospital PI concepts and practices and participates in PI activities as needed.

• Performs other duties as assigned which may include snow removal and Laundry Floaters. Please note that no job duties will be assigned without providing staff-specific training on appropriate policies and procedures or equipment necessary to complete tasks.

Organizational Accountabilities
Organizational Accountabilities (Staff)
Employee Excellence

• Demonstrates understanding of quality of service and collaborates with co-workers to ensure excellence standard is achieved

• Innovates through improvement of care and/or efficiency of operational processes.

• Dedicated to a standard of performance excellence and high quality

All In

• Embraces changes/improvements and actively participates in the implementation of new/improved programs, technology, new equipment, systems and resources that promote quality of care, safety and efficiency

• Identifies, prioritizes and selects alternative solutions to determine best outcome

Action Oriented

• Maintains a high level of activity/productivity, meeting deadlines and appropriately prioritizing tasks to meet business demands

• Anticipates problems and attempts to solve before they develop

Supervisory Responsibilities
Blood Borne Pathogen Exposure

• Category II: Job may expose incumbent occasionally or in emergency situations to blood, body fluids, non-intact skin or tissue specimens.

Protected Health Information Access Level

• Level I - No Access Incumbents in this job are restricted from access to protected health information.

Working Environment

• This job operates in a hospital or office environment.

Physical Requirements

• Medium Work: Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs. is required when furniture, supplies or equipment. There is considerable walking and standing, pushing and pulling of mops, brooms, buckets and electric powered equipment. Occasional stooping, kneeling and crouching when performing cleaning tasks. Frequent reaching and handling. Hands may be in frequent contact with water and cleaning and disinfecting solutions. Occasional climbing of ladders when cleaning high areas is required. Pushing of carts is required. Overtime is sometimes necessary. Subject to call back in emergency situations. Works inside with occasional outside work when cleaning the grounds, raking leaves and snow removal.

Travel Requirements

• This is a full-time, regular position working standard and extended hours.