Special Police Officer (Evening Shift, Sun - Thurs)

Children's National Hospital Rehabilitation & Specialized Care program at Bunker Hill Road provides easy access to a range of family-centered medical and therapy services to meet your child's needs. We also provide care for children who are transitioning from a traditional hospital and aren't quite ready to be cared for at home.

The Special Police Officer (SPO) is responsible for providing protection and security for patients, employees, visitors, hospital grounds and assets as assigned.

The work schedule for this position is Sunday - Thursday, 3pm to 11:3pm.

Minimum Education

High School level of knowledge (Required)

Minimum Work Experience

Prior security experience preferred. Ability to learn how to operate security systems. Ability to read and interpret policies, procedures, and regulations. Ability to follow verbal and written instructions. Ability to communicate with others, both verbally and in writing. Ability to write detailed reports. Ability to conduct security rounds and inspections inside and outside the hospital in various weather conditions.

Required Licenses and Certifications
Special Police Officer Commission (Required within 60 days of hire) And
Eligible for Security Officer (Upon Hire)

Job Functions
Essential job duties:

• Patrols hospital and surrounding grounds to prevent fire, theft, vandalism and intruders

• Monitors conduct of visitors and questions unauthorized persons when necessary.

• Reports to occurrences such as violence, disorderly conduct, theft, etc. Interacts with MPD as required.

• Reports safety concerns, fire hazards and protective service violations.

• Escorts staff and visitors to parking garage and other hospital areas upon request.

• Enforces established hospital/departmental policies and procedures regarding quality assurance, environmental and infection control, safety, etc.

• Proficiently operate CCTV, Card Access and other security systems.

• Staff the Command Center and proficiently operate telephone system.

• Staff the reception desk and assist visitors in a professional manner.

• Attends QBS/Safety-Care Training.

• Responds and assists with patients displaying aggressive behavior.

• Respond to all internal codes emergency codes.

Other job duties:

• May serve as the Lead Officer in the absence of the Shift Supervisor.

• May perform other duties in addition to those outlined in this job description.

Organizational Accountabilities
Organizational Accountabilities (Staff)
Employee Excellence

• Demonstrates understanding of quality of service and collaborates with co-workers to ensure excellence standard is achieved

• Innovates through improvement of care and/or efficiency of operational processes.

• Dedicated to a standard of performance excellence and high quality

All In

• Embraces changes/improvements and actively participates in the implementation of new/improved programs, technology, new equipment, systems and resources that promote quality of care, safety and efficiency

• Identifies, prioritizes and selects alternative solutions to determine best outcome

Action Oriented

• Maintains a high level of activity/productivity, meeting deadlines and appropriately prioritizing tasks to meet business demands

• Anticipates problems and attempts to solve before they develop

Supervisory Responsibilities

• None

Blood Borne Pathogen Exposure

• Category II: Job may expose incumbent occasionally or in emergency situations to blood, body fluids, non-intact skin or tissue specimens.

Protected Health Information Access Level

• Level II - Limited Access Incumbents in this job may only access general information that is appropriately provided to the general public: (patient name, room location, general condition)

Working Environment

• This job operates in a hospital or office environment.

Physical Requirements

• Light Work: Lifting 25 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs.