Operations Associate - Full time - DC - Child Life and Integrated Care

Minimum Education
Bachelor's Degree (Required) Or Relevant experience beyond the minimum required work experience may substitute for the educational requirement on a 1-to-1 ratio ( i.e. one year of relevant work experience equals one year of required education)

Minimum Work Experience
1 year Related experience (Required)

Required Skills/Knowledge
Excellent analytical skills
Demonstrated proficiency using Microsoft Office including Excel
Excellent written and verbal communication skills
Strong organizational skills.

Functional Accountabilities
Administrative Support

• Manage day-to-day administrative functions for designated division such as organizing and maintaining division files and records, performing complex clerical duties and analytics, supply and equipment orders, etc.

• Assist with all levels of internal and external customers, receive and screen calls, correspondence and/or visitors, make travel and meeting arrangements as needed.

• Serve as a communication link to other CNHS departments, (e.g. coordinate and schedule office appointments, meetings and conferences, etc.).

• Independently research, develop, and compose presentation materials and speeches in a variety of settings.

• Identify and understand issues, problems, and opportunities; determine potential courses of action and develop appropriate solutions

Program Coordination

• Routinely coordinate and facilitate solutions with internal and external organizations and constituents.

• Maintain responsibility for application process for designated division such as Rotating Residents, new hire training, Medical Staff appointments, delivery of services, etc.

• Maintain designated division finances for various accounts as travel, education, office supplies, dues, etc.

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Organizational Accountabilities