Credit & Collection Rep II
Children's National Medical Center | |
United States, Maryland, Silver Spring | |
801 Roeder Rd #300 (Show on map) | |
Aug 28, 2024 | |
Description
The Credit & Collections Rep II (CNPA) will be responsible for insurance follow up and resolution of guarantor/insured liability in accordance with CP&A Policy and Procedure. Establish and follow up on guarantor payment agreements. Responsible for incoming calls and telephone coverage assisting caller with questions and complaints using the highest customer service skills. Investigate account and insurance reimbursement questions to the guarantor's/callers satisfaction. Ability to resubmit or appeal claims on behalf of the insured as necessary. Qualifications
Minimum Education
High School Diploma or GED (Required) Minimum Work Experience 5 years Physician Business Office (Required) Required Skills/Knowledge Knowledge of insurance billing and reimbursement/patient liability, AR and Revenue Cycle process. Understanding of managed care contracts and insurance compliance. High level problem solving skills, subject matter expert, account analysis and resolution. Ability to multi-task and work independently. Excellent communication (written and oral) and customer service skills. Computer skills using Windows, Payer Web Search, Excel, Word. Functional Accountabilities Claims
Organizational Accountabilities Organizational Accountabilities (Staff) Organizational Commitment/Identification
Teamwork/Communication
Performance Improvement/Problem-solving
Cost Management/Financial Responsibility
Safety
Primary Location
:
Maryland-Silver Spring
Work Locations
:
Tech Hill
12211 Plum Orchard Drive
Silver Spring
20904 Job
:
Accounting & Finance
Organization
:
Childrens Peds and Assoc
Position Status
:
R (Regular)
-
FT - Full-Time
Shift
:
Day
Work Schedule
:
Full-Time
Job Posting
:
May 9, 2024, 11:40:27 PM
Full-Time Salary Range
:
43908.8
-
73195.2 |