Intake/Runner Specialist

Intake/Runner Specialist

Intake/Runner Specialist serves as the first point of contact for all asylum seekers at a NYC Health + Hospital Emergency Response and Relief Center (HERRC) and or NYC Housing recovery Development (HPD) facilities. The Intake/Runner Specialist assist clients with the initial intake processing, admission, provide ongoing support to the exit plan team, and other administrative service needs.

Compensation & Benefits:

• Estimated Starting Salary Range for Intake/Runner Specialist: Pay commensurate with experience.
• Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.

Intake/Runner Specialist Responsibilities Include:

• Assist clients throughout the intake procedure
• Issue a 60-day notice to clients upon their admission
• Accompany clients to exit planner area
• Ability to move continuously by accompanying guest to intake appointments via walking corridors, stairs et.
• Support clients' meetings with exit planners
• Ensure client data is maintained in Host database protocols and in compliance with contract agreement terms.
• Perform clerical work such as printing and other duties as assigned.
• Performs other job-related duties as assigned.

Intake/Runner Specialist Experience, Education, Skills, Abilities requested:

• Bachelor's degree, preferred in social work or other human services field + two years of relevant experience working with people who enter the U.S. seeking asylum.
• Ability to move continuously by accompanying guest to intake appointments via walking corridors, stairs et. NOTE: this position is on your feet for the majority of the shift while assisting guests
• Must possess strong organizational skills.
• Comprehensive understanding of culturally sensitive services.
• Must have excellent verbal and written communication skills and ability to learn quickly and problem-solve under pressure and within prescribed timelines.
• Excellent oral, listening and written communications skills
• Ability to multi-task
• Identify potential issues and challenges.
• Empathy and understanding of the services.
• Identify problems or obstacles.
• Develop effective solutions.
• Ability to work under pressure.
• Working knowledge of Microsoft Office programs.
• Professionalism and confidentiality knowledge and skills
• Second language fluency is desired (Spanish).
• Past applicable job experience may include, but is not limited to: Client Intake Coordinator, Enrollment Specialist, or Admissions Coordinator.
• Must pass pre-employment qualifications of Cherokee Federal

Company Information:

Cherokee Nation Management & Consulting (CNMC) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNMC, visit cherokee-federal.com.

#CherokeeFederal #LI

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Similar searchable job titles

• Admissions Coordinator
• Client Intake Coordinator
• Patient Registration Specialist
• Intake Coordinator
• Enrollment Specialist

Keywords

• Registration
• Documentation
• Client Assessment
• Intake Process
• Eligibility Screening

Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request.

Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.

Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.