ServiceNow Platform Architect

Cherokee Federal
401(k)
United States, D.C., Washington
Dec 18, 2024
ServiceNow Platform Architect As required by our governmental client, this position requires being a US Citizen. Requires a Top-Secret Clearance. With over 6 years of experience, this professional excels in leading ServiceNow projects, analyzing business needs, creating architectural solutions, maintaining platform expertise, and integrating ServiceNow with third-party applications. Proficient in advanced JavaScript, Service Portal, AngularJS, and bi-directional APIs, they also possess strong troubleshooting skills and a deep understanding of ITSM, ITOM, HAM, SAM, Discovery, and CMDB modules. Compensation & Benefits: Estimated Starting Salary Range for ServiceNow Platform Architect: Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice. ServiceNow Platform Architect Responsibilities Include: Collaborate with internal and external stakeholders to analyze business needs and define integration requirements. Lead the delivery of ServiceNow-based projects. Create technical solutions at an architectural level. Maintain comprehensive knowledge of platform capabilities and act as a subject matter expert. Study, analyze, and understand the complexities of ServiceNow modules such as ITSM, ITOM, HAM, SAM, Discovery, and CMDB. Create and maintain technical documentation, including system architecture diagrams, process flows, and configuration guides. Preside over design configuration decisions to ensure a seamless user experience aligned with the platform design strategy. Lead the ideation and technical development of innovative solutions to streamline the integration of ServiceNow and other third-party applications. Develop advanced JavaScript solutions and utilize flows and actions in Flow Designer on the ServiceNow platform. Develop custom widgets and extend out-of-the-box widgets using Service Portal and AngularJS, including utilizing third-party libraries within ServiceNow. Exhibit excellent troubleshooting skills and influence stakeholders and team members in a consultative manner. Utilize bi-directional ServiceNow API capabilities (REST/SOAP), including scripted REST APIs. Possess a fundamental understanding of ITSM, ITIL, HAM, SAM, Discovery, CMDB, and overall platform knowledge. Performs other job-related duties as assigned. ServiceNow Platform Architect Experience, Education, Skills, Abilities requested: Requires a Top-Secret Clearance. 6+ years of experience working with internal and external stakeholders, analyzing business needs, and defining the integration requirements. 6+ years of experience leading the delivery of ServiceNow based projects. 6+ years of experience creating technical solutions at an Architectural level. 6+ years of experience maintaining a comprehensive knowledge of platforms capabilities and acting as subject matter expert. 6+ years of experience studying, analyzing, and understanding the current ServiceNow modules and its complexities for example ITSM, ITOM, HAM, SAM, Discovery and CMDB 6+ years of experience creating and maintaining technical documentation, including system architecture diagrams, process flows, and configuration guides. 6+ years of experience presiding over design configuration decisions to ensure a seamless user experience that aligns with the platform design strategy. 6+ years of experience leading ServiceNow in the ideation and technical development of innovative solutions to streamline integration of ServiceNow and other 3rd Party applications. 6+ years of experience on the ServiceNow as a Developer with advanced JavaScript development as well as skills creating and utilizing flows and actions in Flow Designer 6+ years of experience in Service Portal and AngularJS including custom widget development, extension of OOB widgets and utilization of 3rd party libraries within ServiceNow. 6+ years of experience with excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. 6+ years of experience with utilizing bi-directional ServiceNow API capabilities (REST/SOAP) including scripted REST API's. 6+ years of experience with6+ years of experience with a fundamental understanding of either ITSM, ITIL, HAM, SAM, Discovery, CMDB and overall platform knowledge. Preferred: 6+ years of experience with Experience patching and upgrading (mid server and instances) 6+ years of experience with fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks 6+ years of experience with the LDAP (Active Directory) integration with ServiceNow Must pass pre-employment qualifications of Cherokee Federal Company Information: Cherokee Nation System Solutions (CNSS) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNSS, visit cherokee-federal.com. #CherokeeFederal #LI Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles ServiceNow Solutions Architect ServiceNow Technical Architect ServiceNow Integration Architect ITSM Solutions Architect Enterprise Service Management Architect Keywords ServiceNow Customization IT Service Management (ITSM) Workflow Automation Platform Integration Technical Architecture Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal. Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.