Fundraising Data Manager

KWMU FM Radio

St. Louis Public Radio, a public service journalism organization and NPR member station, seeks a highly organized, experienced professional to serve as Fundraising Data Manager, who will manage STLPR's donor database and its coordination with other data systems.

A great candidate for this job would have substantial experience in data management and fundraising, would demonstrate technical aptitude and curiosity and would be both analytical and creative in their thinking. They'll work well on deadlines and be an excellent communicator and planner. The abilities to prioritize and give attention to detail are essential for success in this position.

The Fundraising Data Manager works with development staff and others across the organization to support multi-channel fundraising, stewardship, event and marketing campaigns (including mail, telemarketing, email, events, radio and digital); supervises data maintenance and entry standards; runs reports and provides analysis; and develops policies and procedures for donor and prospect data management and integrity.

If managing data is your thing, if you'd do well on a supportive and ambitious team, and if you're interested in supporting the mission of public media, we'd love to hear from you.

Key Responsibilities:

• Managing donor database (Allegiance) and coordinating integration with related systems such as Emma and University Advancement;
• Supervising gift processing, data entry and maintenance standards and training staff on those standards;
• Serving as primary liaison for STLPR's donor database, which includes owning all policies, procedures and strategy related to donor and prospect data, performing back-end maintenance, assisting with audits, gift processing and reconciliation and working with digital department staff to ensure integrity of development data in the organization's other digital systems;
• Supervising one or more members of the development department staff;
• Executing complex queries, preparing reports and creating pledge pages;
• Building and maintaining queries for system outputs like pledge reminders and gift acknowledgements;
• Provide reports and analysis of fundraising activities to the Associate Director of Development, Membership, the Director of Development and other stakeholders.
• Providing and documenting instances of front-line customer service to donors and prospects;
• Participating in and assisting with fundraising and outreach activities and events, including pledge drives;
• Commitment to helping further a healthy, inclusive and welcoming workplace culture.

Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

40 hours per week

A Bachelor's degree or an equivalent combination of education and experience and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary

• Experience supervising, leading and encouraging the professional growth of staff; Cultural competency that demonstrates STLPR's values while interacting with members, potential donors, coworkers and other stakeholders;
• Proven track record of managing data and CRM systems in a fundraising or related setting;
• Proficiency in Microsoft Office suite, Google Office suite and social media platforms;
• Solid written and verbal communication and customer service skills;
• Technical aptitude, forward-thinking curiosity and problem-solving skills;
• Ability to exercise sound judgment, manage time effectively and prioritize;
• Demonstrate initiative as a team member to achieve ambitious goals and meet deadlines;
• Ability to quickly become proficient in donor software and other industry-related software.
  

Pay commensurate with education and experience.
Hiring Range: $68,000 - $75,000 Annual
Grade: GGS-011
University Title: Director Program/Project Operations

Please include with your application a cover letter that describes why you are a good fit for this position. If you have questions about the job or application process, please contact Jess Luther, STLPR chief of staff: jluther@stlpr.org.

Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date.

Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Job site: http://umsl.jobs.

Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email employment@umsl.edu. If you are experiencing technical problems, please email umpshrsupport@umsystem.edu.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please email the Office of Human Resources at umslhr@umsl.edu.