Express Service Associate

Are you an Express Service Associate looking to join one of the top companies within the Consumer Banking Industry?

Are you looking to further your career and grow?

Do you have experience in Telephone sales/customer service?

If you answered yes to those three questions, then apply today!

Acara Solutions is seeking highly qualified candidates to work ON-SITE with our client in Melbourne, FL. Interested?

Here's what you'd do:

• Handle outgoing and incoming member phone calls, conduct loan interviews, assess member needs, and cross-sell other client products and services to provide fast, friendly, and effective service to members.
• Demonstrate a positive attitude towards all members to increase satisfaction.
• Assists members in completing an online application via the client's website
• Knows features, advantages, and benefits of some client products and services and recommends appropriate products or services to enhance member relationships.
• Maintains a high level and current knowledge of client lending and deposit account promotions, criteria, guidelines, procedures, policies, and processes.
• Attendance and punctuality are essential functions of this job.
• Consistently demonstrates a courteous, discreet, and professional approach in dealing with members and internal customers by established customer service standards.
• Demonstrates concern and respect for others in all interactions and inspires their confidence and trust.
• Demonstrates effective face-to-face communications and telephone interactions by established customer service standards.
• Articulates ideas, including written communications, clearly and concisely.
• Modifies personal style or approach to adjust to changing environments and respond quickly to new situations.
• Gives fair consideration to new points of view and reorganizes project/work to accommodate urgent tasks quickly.
• Proposes enhancements to work methods or procedures to improve process efficiency or the quality of results.
• Assist from time to time with the scheduling of loan closings.
• Close the member's consumer loan when business volumes are needed.
• Requiring minimal direct supervision to maximize individual productivity and efficiency and attain member satisfaction.

Here's what you'll get:

Pay: $24.00 / hr.

Hours: 40 hrs/Week (1^st shift)

Length: Temp (12 Months)

Sound like a good fit?

APPLY TODAY

About Acara Solutions

Acara is a premier provider of recruiting and workforce solutions-we help companies compete for talent. With a legacy of experience in a variety of industries around the world, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

• High School Diploma or GED.
• Minimum of 2 years experience in Telephone sales/customer service

• Demonstrates self-motivation and independent problem-solving skills.
• Able to multitask.
• Bilingual (English/Spanish)

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.