Learning & Development Specialist

What you'll do:

• Conduct content needs assessments and establish learning objectives in consultation with leaders.
• Design and develop course content that is appealing, effective, and tailored to specific role requirements and people and culture initiatives
• Test, publish, and evaluate online training content in the LMS, utilizing data and feedback to drive continuous improvement.
• Identify and utilize tools and resources to track internal and external completions and maintain records.
• Work with the Learning and Development Assistant to launch and monitor new hire and annual training activities. Makes sure L&D Assistant maintains records, tracks training and provides reports.
• Makes recommendations for the best application of technology in designing, delivery, and evaluation of programs.
• Keeps abreast of and remains current on the latest industry technology, tools and trends in e-learning education and instructional media.
• Design and deliver skill-focused training through workshops, webinars, instructional videos and guides using instructional design methods.
• Makes sure the L&D department maintains records of learning activities, attendance, assessments, and retraining requirements, ensuring compliance with industry standards.
• Works with the Quality Accreditation and Credentialing department to ensure that our training courses meet regulatory and compliance requirements.
• Supervise Learning and Development Assistant, who handles administrative tasks such as course enrollment, design schedules, availability of space, and equipment and serves as the system administrator for the Learning Management System (LMS), UKG Pro Learning.
• Manage the Learning and Development budget.

What we require:

• Bachelor's degree in human resources, Training and Development, Adult Education, Instructional Design or a related field preferred.
• Four years of solid background in training and professional development, planning and facilitation with specific skills in instructional design and online learning platforms
• At least two-years supervisory experience.
• Excellent verbal, written, and interpersonal communication skills.
• Keen customer service skills which include active listening, empathy, and problem-solving
• Strong technical skills.
• Ability to work independently with minimal supervision, prioritize duties, and use good judgment.
• Build inclusive partnership with subject matter experts (SMEs), stakeholders, and leaders throughout the project process
• Uses Microsoft Office (e.g. Teams, Excel, Word, PowerPoint, Outlook) and collaboration tools for online learning, such as Articulate.

What you'll love about us:

• Time off: Paid time off varies by position - can include vacation days, sick days, paid federal holidays, and paid Jewish holidays.
• Compensation: The starting compensation for this position is $33 per hour.