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Collision Manager

Aleron
United States, New York, Orchard Park
Sep 29, 2024


Description
Our client is seeking an experienced Collision Manager. This is an exciting opportunity with a premier WNY employer who is committed to their employees success as well as the community.
Summary
Develops business through insurance adjusters, customers, and other sources to assure an adequate sales volume. Provides a reasonable department operating profit and maintains customer satisfaction standards while controlling expenses. Directs the activities of body shop employees in performing body repairs, including meeting time schedules and productivity levels and maintaining quality standards.
Salary Range: $150, 000 all in with a competitive base salary plus commission
Essential Duties
  • Forecasts goals and objectives for the department and strives to meet them.
  • Hires, trains, motivates and monitors the performance of all body shop employees.
  • Prepares and administers an annual operating budget for the body shop.
  • Directs and schedules the work of all body shop employees.
  • Establishes and maintains good working relationships with insurance adjusters.
  • Establishes and maintains good working relationships with customers to encourage repeat and referral business.
  • Implements aggressive marketing plan to increase body shop business.
  • Monitors technicians' daily productivity reports and corresponding payroll records.
  • Gives fair estimates on costs and time required for body work.
  • Follows up on parts department orders to ensure parts availability.
  • Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed.
  • Maintains high-quality collision and mechanical repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
  • Checks quality of completed work.
  • Handles customer complaints immediately and according to dealership's guidelines.
  • Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly and filed or distributed to the appropriate parties.
  • Prepares final billing for completed repair orders.
  • Controls accounts receivables for Collision repair closed orders.
  • Understands, keeps abreast of and complies with federal, state and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know etc. Provides necessary training.
  • Ensures that proper safety equipment is available and being used properly.
  • Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
  • Monitors the maintenance of paint booths, frame straightening equipment, and other large fixed assets to ensure long-term usage and value.
Job Requirements
Education and/or Experience
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
  • Associate degree (A.A.) or equivalent from two-year College or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
  • Bachelor's degree (B.A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Two to four years related experience and/or training; or equivalent combination of education and experience.
  • Four to ten years related experience and/or training; or equivalent combination of education and experience.
  • Possess or obtain NY Insurance Adjuster license.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.

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