Part Time - Counseling and Psychological Services and Student Disability Resources - Administrative Support Assistant

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS:

Penn State Harrisburg, a comprehensive College of The Pennsylvania State University, is excited to welcome applications for a part-time Administrative Support Assistant (ASA) opening at Counseling and Psychological Services (CAPS) and Student Disability Resources (SDR).

Reporting to the Assistant Director of Counseling and Psychological Services, the part-time ASA will help support both CAPS and SDR offices by providing comprehensive support to staff, students, and campus community in a professional and confidential manner.

• Acting as primary point of contact for our office, this position will greet visitors and clients, manage a multi-line phone system, process, scan and copy documents, sort and distribute incoming/outgoing mail, schedule appointments and meetings, and meet deadlines for projects as assigned.
• This opening will also at times engage in other office duties as assigned. Examples of this include: Assisting our testing center, which may include receiving and distributing quizzes or exams as directed by the test coordinator, answering student and faculty questions related to the testing center schedule and, proctoring quizzes or exams.
• Periodically updating our center's promotional materials such as unit brochures, web content, as well as creating flyers, digital information, and event planning.
• Intermittently create data reports in the center's electronic medical records (EMR) platform to monitor and compare student utilization, volume, appointment distribution, and demographic data.

• Commitment to working with and respecting diverse populations, and having a passion for helping others, is vital.
• The successful candidate will have prior experience working with various computer systems and be proficient with Microsoft Office Suite.
• Be capable of shifting duties or tasks quickly, at times with little notice, while maintaining composure and retaining sound judgment.
• Remain comfortable and calm in serving students in distress.
• The ability to work as a part of a team and in collaboration with others is essential.
• This opening maintains compliance with HIPAA and FERPA regulations and requires completed training in accordance with related Penn State policies.
• The work schedule for this part-time opening can vary based on demand and staffing circumstances. Worked hours will be between the hours of 8:00 a.m. and 5:00 p.m. Monday-Friday, primarily during the fall and spring semesters.
• Workdays will be in-person and on campus at Penn State Harrisburg, for up to 16 hours per week.
• Flexibility with scheduling availability is required and may vary.

• This opening typically requires a High School diploma or higher, plus one year of related experience, or an equivalent combination of education and experience.
• Ability to work independently in the United States is required for employment.

• Employment with the University for this job will require successful completion of the Pennsylvania (PA) Publicly Available Clearances: PA Child Abuse History Clearance, PA State Police Criminal Record Check, and the FBI Criminal History Background Check.

• Demonstrated commitment to diversity, equity, inclusion, and belonging.

• Bilingual
• 1+ years of administrative experience working within a healthcare or clinical setting.
• Experience working independently with little supervision.
• Sound professional judgment.
• Capacity to receive feedback and willingness to learn.
• Ability to communicate effectively.

• A cover letter that clearly demonstrates how your education and experience: (a) meet the minimum qualifications (and, as applicable, the preferred qualifications), and (b) showcases your ability to perform the responsibilities as described.
• A resume or curriculum vitae including work history, education, and relevant training.
• Candidates should be prepared to provide the names, titles, and contact information (telephone, email, and mailing address) of three professional references if requested (one current or past supervisor recommended).

For more information about CAPS, please visit our website: https://harrisburg.psu.edu/counseling-psychological-services

For more information about SDR, please visit our website: https://harrisburg.psu.edu/student-disability-resources

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.

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