Technical Project Engineer - Portsmouth, NH

Pay Rate:

The annual base salary range for this position $85k to $105K. Please note that the salary information is a general guideline only. At Sawdey Solution Services, we recognize that attracting the best talent is key to our strategy and success as a company. We will consider several factors when extending an offer to an applicant. These factors include (but are not limited to) the position, associated responsibilities, work experience, education, related training, and related skills.

Position Location:

Remote, USA

Position Location Specifics:

The selected candidate must live within a 60-minute commute range, or approximately so, of Portsmouth, NH.

Work Environment:

Remote/Telework/Work From Home

Who You'll Report To:

This position will report directly to the Principal Engineer on the Professional Services team.

About the Role:

This position falls under the umbrella of Sawdey's Managed Services Division (MSD). Sawdey MSD is a full-service Managed Service Provider (MSP)/Managed Security Service Provider (MSSP) providing IT and/or cybersecurity services to a variety of different clients (defense/government contractors, municipalities, non-profits, commercial organizations, etc.).

The Technical Project Engineer is responsible for assisting with the planning, execution, and implementation of client projects. They will have a primary responsibility for project implementation, maintaining the design and integrity of client IT systems, and long-term client support. They may also be assigned as an environment SME for specific Cybersecurity Maturity Model Certification (CMMC) or other regulatory-bound clients.

This position requires someone with Tier 2 knowledge and capabilities. This also includes CMMC technical design and implementation abilities. Please note, while CMMC technical design and implementation is applicable to many of our clients, candidates are not required to be CMMC experts upon joining Sawdey and can be trained accordingly as necessary.

Additional Responsibilities Include, but are not Limited To:

• Responsible for supporting MSD work/contracts inclusive of CMMC technical design and implementation, risk analysis, asset management, helpdesk support, network design, and overall client management.
• Work directly with client POCs and client Senior Management on project planning, execution, and implementation.
• Perform installation and configuration of technical solutions.
• Review Statement of Works (SOWs) to ensure project quality and completeness.
• Deliver weekly project updates to management.
• Support Sawdey's internal CMMC compliance effort to include all aspects of the technical design and implementation required to achieve CMMC Level 2.
• Perform the installation, maintenance, and general support of client IT systems.
• Assist end-users with questions and problems by working tickets submitted to the service desk via the ticketing system (ex. ConnectWise Manage system).
• Communicate and collaborate with employees, clients, and colleagues in a professional, respectful, and timely manner.
• May meet with current or prospective clients to assist in evaluating potential project work.
• May support business development activities and attend conferences and webinars when required.
• May assist in working reactive, proactive, and Install, Move, Add, and Change (IMAC) service tickets as needed.
• Understand and adhere to Cybersecurity Maturity Model Certification (CMMC) requirements.
• Understand and adhere to Cybersecurity Maturity Model Certification (CMMC) requirements.
• May serve as a mentor to fellow Sawdey MSD team members.
• Participate in an on-call rotation.
• Perform other duties, as assigned.

Experience Requirements:

• Five (5) + years of IT related experience.
• Four (4) + years of experience working with networks, servers, and cloud-based systems.
• Must have Tier 2 knowledge and capabilities.

Must have experience working with at least some of the following:

• Windows Server 2016-2022 and server roles such as Active Directory, DHCP, Group Policy, and DNS
• VMware ESXi & vCenter
• Windows 10
• Linux
• Mac OSX
• Office 365 Commercial, GCC, and GCC-High
• Azure and Azure Government
• Azure Sentinel
• Zscaler
• AvePoint
• Duo
• CrowdStrike
• Firewalls - SonicWall, Fortinet, Cisco, Juniper
• Wireless - Aruba, Cisco, Unifi
• Switching - Virtual Local Area Networks (VLANs), Quality of Service (QoS), Link Aggregation Groups (LAGs), Jumbo Frames
• Storage Systems - Storage Area Network (SAN), Network Attached Storage (NAS)
• Vulnerability Scanning and Management
• Configuration Management and Maintenance
• IT and Compliance Documentation
• Helpdesk Management
• Client, Project, and Ticket Management

Desired Experience:

• National Institute of Standards and Technology (NIST) Frameworks such as NIST Special Publication (SP) 800-53, 800-171, and Cybersecurity Framework (CSF)
• Managed Services

Education Requirements:

Bachelor's degree in an IT-related field desired.

Certificate, License, and Registration Requirements:

The following certifications are desired, but not required:

• Certified Information Systems Security Professional (CISSP)
• Cisco Certified Network Associate (CCNA)
• Microsoft Certified Systems Engineer (MCSE)
• Certified Cloud Security Professional (CCSP)

Other Required Skills & Abilities:

• Must be able to effectively communicate with customer and fulfill all duties and responsibilities as listed in the contract.
• Must be proficient in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel, and Outlook.
• Must be able to communicate and collaborate with corporate employees, clients, and colleagues in a professional, respectful, and timely manner.
• Must have daily and accurate time entry accounting for all service and non-service tasks.
• Must be able to articulate technical information to non-technical people.
• Must be self-motivated and self-directed with the ability to work with minimal direction and oversite.
• Must be able to pay very close attention to detail.
• Must be able to participate in an on-call rotation.
• Must be able to use personal smartphone device on an as-needed basis to perform job-related tasks such as supporting an on-call rotation, accessing Microsoft Teams and Outlook, and enabling/signing into multi-factor authentication (MFA) applications.
• Please Note: Incoming and Outgoing calls are made via an assigned extension in Microsoft Teams desktop. There is no requirement to use a personal smartphone device to support phone calls.

Background Check Requirements:

Must be able to pass a favorable Background Check.

US Citizenship Requirements:

To comply with CMMC requirements, as well as U.S. Government contracts, U.S. citizenship is required.

Benefits at Sawdey MSD:

At Sawdey MSD, we offer an extensive benefits package. Our employee-focused benefits for full-time employees include:

*Vibrant Company Culture: Become an integral part of our positive, encouraging, and uplifting team culture; we are all on this mission together!

*Healthy Work-Life Balance: We place a strong emphasis on work-life balance; we don't just 'talk the talk' in terms of work-life balance, we 'walk the walk'! We not only support, but highly encourage, prioritizing your health and well-being.

*Competitive Compensation Package: Competitive rates with comprehensive medical, dental, and vision benefits for you, your spouse, and your dependents.

• Health Saving Account (HSA) with employer contributions.
• Dependent-care Flexible Spending Account (FSA).
• Parking and Transit Flexible Spending Account (FSA).
• Excellent PTO package (based on status).
• Immediately vested 401 (k) with employer matching.
• Employee Assistance Program (EAP).
• Employee Referral program with compensated referrals!
• Additional benefits offered!

*Extra Compensation Opportunities: Additional compensation for on-call duty weeks, including a premium for weeks that include a Federal holiday.

*Grow With Us: We offer a paid Training and Tuition reimbursement program to help you advance and excel in your career. We also offer an employee mentorship program and prioritize internal promotions and success.

Sawdey MSD firmly believes in our employees and advocates an environment to promote from within, which serves to boost morale while keeping high performers engaged and challenged. We also place the utmost importance on team building and collaboration in a remote environment. To promote these beliefs, you will also find additional benefits and programs that will enrich your career here at Sawdey MSD:

• Lunch and learns.
• Employee mentorship program.
• Focus on internal career advancement and growth.
• Virtual team building activities.
• Wellness challenges.

• Mission-Critical Work: We play a vital role in ensuring the security of our nation's digital infrastructure.
• Professional Growth: Embrace the opportunity to take on diverse and dynamic roles that challenge and inspire you.
• Collaborative Culture: You are joining a unified team where your unique contributions are valued and celebrated.

• Hardworking Individuals: If you're someone who takes initiative, loves a challenge, and is committed to excellence, you'll feel right at home here.
• Talented Professionals: Whether you're an expert in your field or a rising star, we recognize your potential and support your effort toward success.
• Diverse Perspectives: Our strength lies in our diversity. We believe that a diverse team fosters creativity, innovation, and achievement.

This position is currently accepting applications.