Library Services Specialist Houston - Library

TITLE

Library Services Specialist - Houston

JOB SUMMARY

Performs high-level technical and administrative tasks in the TWU Institute of Health Sciences-Houston Campus Library. Duties include establishing excellent customer service standards, helping users find appropriate library resources, providing support for professional positions in the library, and using library-related computer applications programs, personal computer applications programs and computer equipment on a daily basis. Work is performed under general supervision within established policies and guidelines and performance is based upon completion of assignments and results obtained. The performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies & Procedures.

ORGANIZATIONAL RELATIONSHIPS

Reports to: Manager, Houston Campus Library

Supervises: May supervise Student Assistants

ESSENTIAL DUTIES - May include, but not limited to the following:

• Greets, assists, and promotes library resources to users.
• Directs users to appropriate information resources, materials, and services available.
• Uses library related computer application programs, personal computer application programs, and computer equipment on a daily basis.
• Assists in the provision of access to library resources.
• Compiles reports and maintain records and statistical data as directed.
• Compiles benchmark data for collection analysis.
• Assists in maintaining check-in, order, item, holdings, and bibliographic records and understanding their relationships in the library systems.
• Assists in the circulation, security, processing, and maintenance of library materials and resources.
• Shelves, shifts, and inventories physical materials as assigned.
• Performs administrative tasks in support of the professional positions in the unit.
• Handles library mail.

ADDITIONAL DUTIES

• Assists in marketing the TWU Libraries and its services.
• Assists in outreach services and event planning.
• Carries out unit-related special projects.
• Performs other duties as requested.

EDUCATION

Bachelor's degree required. Additional job related experience and/or education may substitute for the required education on a year-for-year basis.

EXPERIENCE

Five years of previous library experience preferred. Experience working with desktop computer technology required.

REQUIREMENT

Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position.

All employees share the responsibility of maintaining information security and privacy requirements within the university by adhering to Federal and State regulations, and TWU Policies & Procedures.

KNOWLEDGE, SKILLS, AND ABILITIES - The following are essential:

• Working knowledge of office practices and methods.
• Working knowledge of library standards and best practices.
• Knowledge of project management techniques.
• Excellent customer service skills.
• Exceptional interpersonal skills, high-level communication skills including written and verbal, advanced presentation and public speaking skills.
• Ability to perform detailed computer work.
• Ability to learn library related computer programs.
• Ability to work in a rapidly changing environment and to adapt to changing technologies.
• Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
• Ability to establish and maintain effective work relationships with students, faculty, staff, and the public.
• Ability to represent the department, library, and University in a friendly, courteous, and professional manner.
• Ability to use a personal computer and other office equipment, including university related software and email.

PHYSICAL DEMANDS

The physical demands described in the Essential Duties and below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

The physical demands of this position include: repetitive hand motion, hearing, listening, walking, talking, bending, stooping, crouching, reaching overhead, pulling, pushing, kneeling, squatting, ascending and descending ladders, lifting up to 40lbs, and eye strain from computer work.

WORK ENVIRONMENT

All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment. Work is normally performed in a typical interior work environment.

SAFETY

TWU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources and Risk Management within 24 hours of the incident.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Texas Woman's University strives to provide an educational environment that affirms the rights and dignity of each individual, fosters diversity, and encourages a respect for the differences among persons. Discrimination or harassment of any kind is considered inappropriate.

Texas Woman's University is committed to equal opportunity in employment and education and does not discriminate on the basis of race, color, religion, gender, sex, sexual orientation, ethnic origin, age, veteran's status, or against qualified disabled persons.

All positions at Texas Woman's University are deemed security sensitive requiring background checks.

If you are a male between the age of 18 and 25, federal law requires that you must be registered with the U.S. Selective Service System, unless you meet certain exemptions under Selective Service law. Under HB 558, enacted by the 76th Texas State Legislature, if you are currently of the age and gender requiring registration with Selective Service, but knowingly and willfully fail to do so, you are ineligible for employment with an agency in any branch of Texas state government. For additional information regarding registration or status, you can contact the Selective Service System at 847-688-6888 or www.sss.gov.