Student Success Coordinator

The Bronco One Stop is a centralized space for students to access standard student services to strengthen their ability to navigate Fayetteville State University. Bronco One Stop aims to enhance the student experience with the application process, academic records, financial aid, making payments, speaking with an advisor to register for classes, gaining assistance with degree planning, receiving academic support, and navigating university resources.

The Lead Student Success Coordinator will provide support and direction to student success and enrollment management areas to support students with unique challenges mitigating their academic and personal success. The manager will identify policies and procedures that are barriers to academic success and assist in creating and applying action plans for overcoming challenges. The Lead Student Success Coordinator helps the division support students in maximizing their potential by supporting and assisting team members in reviewing and updating course offerings, engaging with colleges, and updating technologies that support student success teams.

Master's degree from an accredited institution with one year of related experience, or bachelor's degree with equivalent combination of experience in a higher education setting, preferably in academic advising, college access, counseling, student services, or student affairs.

Master's degree in a related field
One year's experience in retention programs.

Experience using an early alert/advising system powered by predictive analytics.

A bachelor's degree from an accredited institution, at least five years of professional experience in a Registrar's Office, Enrollment Management, Student Affairs, or Academic Services unit of higher education, and at least five years of supervisory experience.

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase "see resume."
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.