Retention Specialist

Primary Purpose of the Organizational Unit:
Fayetteville State University's Office of Access & Student Success encourages and assists families in the Sandhills Region of North Carolina, who are traditionally underrepresented in post-secondary education, with preparation for, entry into, and completion of a post-secondary degree.
The TRIO Student Support Services Program is funded by the U.S. Department of Education to provide structured academic support activities to low-income and first-generation college students. The goal of SSS is to increase college retention and graduation rates. The services provided create opportunities for academic development, assist students with basic college requirements, and motivate them toward successfully completing their postsecondary education.

Primary Purpose of the Position:
The primary purpose of the Retention Specialist is to support low-income and first-generation students at Fayetteville State University with structured academic support, such as coaching, advisement, and instruction, to improve successful course completion, retention, and graduation.

A Master's degree or is required or equivalent combination of education and experience. Prefer a degree in science, engineering, business, math, education, public administration, social science, or related field from an accredited college/university;

* Minimum of 2 years of experience with federal TRIO programs, academic support programs, tutor coordination, retention services, advising or similar programs serving students traditionally underrepresented in higher education.

* Minimum of 1 year of experience advising/counseling/coaching in academic planning and student success.

* At least one year of supervising staff and/or college student workers

* Experience in case management, such as documenting and tracking services in a database and/or participant file.

Minimum of 2 years of experience with federal TRIO programs, academic support programs, tutor coordination, retention services, advising, or similar programs serving students traditionally underrepresented in higher education.

Minimum of 1 year of experience advising/counseling/coaching in academic planning and student success.
At least one year of supervising staff and/or college student workers.
Experience in case management, such as documenting and tracking services in a database and/or participant file.

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase "see resume."
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.