Data Center Technician

Genesis10
life insurance, 401(k)
United States, California, Santa Clara
Nov 10, 2024
Genesis10 is currently seeking a Senior Data Center Technician with our client in their Richardson, TX location. This is a 12 month + contract position. Summary: Our client is the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels. a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters. We trust each other to do our best work where it works best for us and our teams, and this role will be an onsite position in the country of employment. As a Senior Data Center Technician, you will act as a point of escalation for L1 associate data center engineers and L2 data center engineers. This position will work directly with our client's contracted L2 engineers who are responsible for all hardware break fix activities, to ensure SLA's and KPI's are met. You will be working directly with the local site supervisor, who will give you directions and assign your workload. The quality of the work performed will have a direct impact on the stability and performance of the company's enterprise computer systems. Being a global company, down-time is measured in minutes, so responsiveness and effectiveness during system outages are critical. Responsibilities: Perform advanced diagnostic and troubleshooting of servers and network devices that are escalated from L1 and L2 technicians. Escalating complex issues to the hardware manufacturers and engineers as necessary. Troubleshoot advanced Linux OS level issues on all servers. Assist the engineers in troubleshooting all autobuild (Linux Kickstart) nodes that do not build properly (stragglers). Troubleshooting and resolution of all network connectivity issues at the physical layer. Assist with any hardware installations that do not fall within the scope of work for quarterly organic growth. Consistent engagement with the Jira ticket queue to ensure tickets are processed correctly by associate data center technicians and data center technicians. Process (identify, tag, and prepare) all server nodes ready for decommissioning and prepare them for our third party ITAM vendor to pick up. Ensure client's data center house rules are being followed and immediately report any concerns to leadership. Ensure client's data center cleanliness, any issues with cleanliness must be reported to leadership. Requirements: 6+ years in a Data Center Engineering Role. 6+ years Linux troubleshooting experience. 6+ years server hardware troubleshooting experience. Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Suggested skills: Communication. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) Remote opportunities available For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #DIG10-NY