Field Service Technician- Remote

The Shyft Group

life insurance, long term disability, company vehicle

United States, Florida, Pompano Beach

Nov 10, 2024

Field Service Technician- Remote | Utilimaster | Pompano, FL

Regular Employee | Hourly Non-Exempt | $28.00 - 30.00

Who we are:

At The Shyft Group we are driven to deliver. Proudly the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicles, work trucks, and motorhome chassis bring people, goods, and services where they need to be.

We are strengthened by nine industry-leading brands -- Utilimaster, Blue Arc, Royal Truck Body, DuraMag, Magnum, Strobes-R-Us, Spartan RV Chassis, Red Diamond, and Builtmore. Over 4,000 employees across ten states and two countries work independently and together as one team under Shyft, building chassis, vehicle bodies, and accessories that improve every route, every run, every ride.

Empowered by a supportive, inclusive, and highly entrepreneurial culture, every person behind our brands is given the tools they need to make a positive contribution to the company, their community, and their families. Together under the Shyft umbrella, our teams drive new synergies that bring innovations to life on the road - for an experience that is safer, more satisfying, more rewarding all around.

With 50 years and millions of miles behind us, we continue to charge forward - leading the commercial vehicle transition to electric, innovating across all our brands, and earning our position among Fortune's 100 Fastest Growing Companies.

What you'll do:

The Field Service Technician is a remote position that travels to our customer facilities. This position is responsible for all aspects of the installation of company's products including, but not limited to, Walk in's, Truck Body, PDV, REACH and Specialty Vehicles. Beyond installation activities you will be responsible for safety, cleanliness of the work area, quality, and the professional interaction with customers.

Conducting routine equipment servicing out in the field.
Inspecting and troubleshooting equipment failures.
Repairing equipment and replacing faulty parts.
Installing and testing new equipment.
Providing preventive equipment maintenance.
Maintaining equipment stock in the company vehicle.
Completing job reports.
Be aware of how your performance impacts company's financial bottom line and reputation
Other tasks as assigned

What you need to be successful:

HS Diploma or GED required
Proven work experience as a Field Service Technician or minimum 6 months or more as Assembler for our company with excellent attendance and favorable performance background.
Valid Driver's license.
Proficient in the use of hand and power tools.
Must be willing and able to travel for more than 30 days at a time.
Ability to work and execute tasks as instructed.
Self-starter with minimal supervision throughout the day.
Possess, or be able to obtain: Passport and be able to enter Canada and Mexico.

Pass DOT Physical.
Bilingual skills preferred.
Willing and able to work outside in all weather conditions and work positions.
Must be willing and able to fly.
Understand and uphold company's Quality Assurance standards.
Communicate effectively with customers and coworkers.
Consistently display behaviors that support the Company Values with a sense of urgency to exceed our customers' expectations.
Strong and consistent attention to detail.
Self-motivated with the ability to stay on task.
Versatile, flexible, and a willingness to work within constantly changing priorities.
Capable of comprehensive listening (understanding the message(s) that is being communicated).
Strong communication skills, verbal and written

Organizational, problem-solving, and analytical skills

Why The Shyft Group?

We believe that when our people thrive personally and professionally, our business thrives. We are committed to offering comprehensive benefits programs that stay healthy, feel secure, and maintain a work/life balance.

Stay Healthy:

Medical and Rx Plan

Health Savings Account

Dental and Vision Plan

Healthcare Flexible Spending

Wellness Plan

Financial Security:

401 (k) Retirement Savings

Short and Long Term Disability

Company Provided Life and Dependent Life Insurance

Voluntary Term Life Insurance

Work/Life Balance:

Educational Reimbursement

Employee Assistance Program

Dependent Care FSA

Equal Employment Opportunity (EEO)

The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified Individual with a Disability, or any other characteristic protected by applicable federal, state or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at careers@theshyftgroup.com.