Software Support Manager-Telematics
Tyler Technologies | |
$66,585 - $80,000 | |
United States, New York, Latham | |
Sep 24, 2024 | |
Software Support Manager-Telematics Apply Online The Telematics Support Manager is responsible for the day-to-day operations of the Telematics support teams to ensure service goals are met and that we provide exceptional support to our clients and internal staff. The Telematics Support Manager position oversees the daily operations and management of the Telematics support department and reports to the Telematics Program Manager. The support manager's role is to ensure clients and internal business units receive outstanding support and all their needs are met. This involves creating and managing customer support policies and procedures for staff to adhere to, training and observing employees and assisting escalated clients. Responsibilities
The Telematics Support Manager must be able to:
Work effectively in a fast paced, team-based, customer service-oriented environment. Qualifications
Work with our integrated district management solutions that help school districts bridge information gaps across all departments. From school ERP to student information and transportation, you can help districts of all sizes achieve more by improving transparency between parents and schools, advancing operations, and enabling data-driven decisions. Location
Latham, New York Travel
0-5% State-Specific Salary Range Disclosure Requirements
Salary will generally fall between $66,585 - $80,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible. Great Place to Work & Grow Your Career
Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many awards and accolades. Taking Care of You & Your Family
Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people. Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler. Apply Online Requisition Number:2024-4416 Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability. |