Part-Time Library Student Services Coordinator

Lane Community College

United States, Oregon, Eugene

Sep 22, 2024

Posting Details

AA/EEO Statement

AA/EEO Statement:	Lane Community College is an Affirmative Action / Equal Opportunity / Veteran / Disabled Employer embracing equity, inclusion and accessibility. We encourage a safe and hospitable environment for historically marginalized populations including women, BIPOC, Latinx, LGBTQ+ individuals, veterans, and candidates and employees living with disabilities.
Veterans Statement	Lane actively recruits veterans and those with disabilities for all positions. For accommodations and questions call 541-463-5586. Veterans, please fax, e-mail, mail or deliver your documentation (DD214/DD215/letter of disability) to Human Resources, roushz@lanecc.edu, 541-463-3970. Lane Community College ensures that all documentation submitted to HR will remain confidential.

Position Information:

Posting Number:	240123
Job Title:	Part-Time Library Student Services Coordinator
Applicant Notification:	Department Information Our Library is seeking to hire a Part-time, Library Student Services Coordinator. Application Information Provide all documents as requested. A resume may not take the place of any section of the application. Transcripts are required for this position at the time of application. See instructions below. Incomplete applications will not be considered. This is an applicant pool posting. The first review date of applications may be as early as 10 business days after posting. Subsequent review dates will be based upon department needs. Lane Community College reserves the right to modify this information. Your application will remain in the pool until a decision is made on your candidacy
Location:	Main Campus
Classification:	Information Technology Technician - Advanced
Position Type:	Hourly Part-Time Classified
Anticipated Start Date:	Upon Hire
Salary/Wage:	Hourly
Salary/Wage Range:	$25.87 - $37.94 Hourly (Classified Salary Level 13)
Salary/Compensation Statement:	Our application is used to determine your initial salary placement for selected candidates. All employment and education history will be considered. Part-Time Benefits may be available for qualified employees.
Grant Statement:	Continuation of position is contingent upon grant-funding.
Working Schedule:	Generally Monday - Friday, 8:00 am - 5:00 pm. Schedules may vary with hours increasing during peak periods up to 40 hours per week, up to 1039 hours in a 12 month period.
FLSA:	Non-Exempt
Position Status:	Temporary
Full/Part:	Part-Time
Annual Schedule:	260 Day (12 Month)
Annual Schedule Details:
Quicklink for Posting:	https://jobs.lanecc.edu/postings/12771

POSTING TEXT

Posting Date:	08/12/2024
Closing Date:	06/29/2025
Applicant Pool:	Academic Year
Open Until Filled:	No

Required QUALIFICATIONS

Required Education:	An Associate's degree with coursework in computer science, computer information systems, media arts, digital arts, library technology, or a related field.
Required Experience:	Three (3) years of experience in coordinating or providing technical support in a collaborative environment. One (1) year of the required experience must be in a lead or supervisory capacity.
Licensure or Certification Requirements
Conditions of Employment:	Successful applicants are required to complete a criminal background check. Infractions do not necessarily disqualify a candidate, and will be evaluated on a case-by-case basis. See our FAQs for more detail. Must work and reside in the state of Oregon at the time their work is being performed.

Preferred QUALIFICATIONS

Preferred Education	Bachelor's or Master's degree in computer science, computer information systems, media arts, digital arts, library science, or a related field.
Preferred Experience	Experience overseeing students and developing student training/learning outcomes. Experience working in a library environment. Experience working in or developing a makerspace. Experience working with Moodle or other learning management systems. Experience working with Kayako or other help desk software/knowledge base applications.
Language Statement	We welcome multilingual applicants who can support and welcome all students.
Bilingual/Multicultural Statement:	Inclusiveness, diversity, and equity are integral to Lane's commitment to excellence in education and our commitment to student and community engagement. We welcome applicants who bring a diversity of identity, culture, experience, perspective, multilingual skills, and thought. We encourage applications from candidates that identify with groups that are historically underrepresented in higher education.
Equivalency Statement:	We want to find the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, teaching, mentorship, and/or service will contribute to the Lane mission of transforming lives through learning.
Position Purpose:	Oversees the computers and technology in the Library learning spaces including lab computers, classrooms, study rooms, and Makerspace. Oversees student workers and the functioning of the student help desk. Maintains a service-oriented and technology-rich environment within the Library for students.
Essential Functions:	Recruits, trains, and oversees student workers to staff the student technology help desk and the makerspace in the Library. Coordinates the creation of help documentation for student workers and Library users. Oversees configuration of software, workstation setup, and ongoing support, and troubleshooting and problem-solving for Library staff and public workstations in the Library. Helps to design, implement new tools and processes, and oversee the Library Makerspace. Acts as a liaison between the Library, Academic Technology, and Information Technology divisions. Problem solve and manage sensitive information with appropriate awareness of FERPA standards; maintain confidentiality and sensitivity to the privacy needs of students. Other duties as assigned. Equity and Inclusion Demonstrate Lane Community College's core value of social justice by ensuring equity and inclusion skills such as respect, inclusiveness, reflecting, valuing of cultural and personal differences. These are the basis of employee and student interpersonal communications and relationships and are applied to all position responsibilities. Duties are carried out respectfully, inclusively, regardless of age, color, disability, gender, gender identity or expression, social class, marital status, national origin, race, ethnicity, religion, sexual orientation, veteran's status, nationality, age, language, origin or employment status. Must demonstrate an active concern for meeting the needs of students, staff, and the public. Actively assist with ADA compliance in conjunction with Lane Community College's Human Resources and Disability Resources departments; support appropriate access for persons with disabilities to facilitate student and staff success; mentor and role-model cultural competency for persons with disabilities.
Supervision Statement:	Reports to and works under the overall policy guidance of the Dean of the Library. Work is performed independently based on previous knowledge and professional judgment, according to local, state and federal regulations, applicable laws, College policies, and program guidelines. Work is reviewed by the supervisor for the effective coordination of the project/program and the quality of services provided to the target population by staff. This position assists with the coordination and leads the work of student employees, volunteers and/or student assistants. This position plans work, assigns tasks, provides priorities and trains staff. This position is available to answer questions and troubleshoot problems on a daily basis and may have substantial input into hiring decisions and performance evaluations.
Physical Demands/Working Environment:	This position works indoors and is exposed to usual office working conditions that includes office noises and interruptions, such as printers, telephones, and visitors. This position requires that an employee be able to sit or stand for extended periods of time; perform cognitive and psychometric work for more than three (3) hours a day. Work may require transporting materials up to twenty-five (25) pounds. Work safely.
Knowledge Skills and Abilities:	Knowledge of libraries, their mission and work environment. Strong interpersonal and communication skills; including being able to communicate technical concepts effectively in individual and group settings to technical and non-technical audiences. Ability to work in a team environment, provide excellent customer service, and facilitate conflict resolution strategies. Familiarity with best practices for student training and the development of learning outcomes. Must be proficient with computer technologies; understand hardware, software, databases, software licensing, Microsoft Office and its applications, GSuite, software programming concepts and languages, and IT networking concepts. Ability to work with education-related technology and systems such as learning management systems, productivity software, and associated education technology. Possess strong organizational, project management, and planning skills. Familiarity with Makerspace concepts, technology, and their connection to learning. Ability to work cooperatively with and contribute to a diverse workplace through ideas or experience. Provide support to employees working to meet accreditation standards through evaluation and assessment of student outcomes.
Applicant Instructions:	Application Instructions Incomplete applications will not be considered. All fields in the application must be completed, including employment dates, work hours, and detailed job duties. The Curriculum Vitae (CV)/Resume may not take the place of any section in the application. Required Documents To be considered a candidate for this position, all of the following must be included in the application package: Application - Complete and submit online via the applicant portal. Resume/CV - Comprehensive of experience, education, and accomplishments. Cover Letter - Clearly detailing how you meet the qualifications for the position. Transcripts - See instructions below. If applicable: DD214 - Veterans, please fax, email, mail, or deliver your documentation (DD214/DD215/letter of disability) to Human Resources at Lane Community College, attn. Zack roush, roushz@lanecc.edu, Fax: 541-463-3970. Additional documents and letters of reference are not accepted. Questions? For assistance with the online application call Human Resources at 541-463-5586 For position questions contact Ian Coronado, coronadoi@lanecc.edu How to monitor your application: Enter recruitment@lanecc.edu into your Safe Senders list. Notifications will be sent toward the end of the search process. Visit your Employment Opportunities account. The main page will show your status in the search. Positions close at 9:00 pm PST.
Transcript Instructions:	Transcripts are Required In order to be considered for the position unofficial or official transcripts must be provided. If you have obtained a degree higher than the required education for this position, then unofficial transcripts are required to ensure an accurate salary placement is conducted. Attach under "Optional Document", fax, email, deliver or mail to: Lane Community College Academic Technology Division Attn: Ian Coronado 4000 E 30th Ave Eugene, OR 97405 Fax: (541) 463-3970 Email:coronadoi@lanecc.edu
College and Division Information:	College Information The goal of Lane Community College is to help students achieve their dreams and transform lives through learning. The faculty and staff are dedicated to helping students succeed. Lane partners with businesses in the community to help shape the current and future workforce. Lane is a learning-centered community college that provides affordable, quality, lifelong educational opportunities. History Lane was founded in 1964 by a vote of local citizens, and the main campus opened in 1968. The college was a successor to the Eugene Technical-Vocational School that was founded in 1938. Lane has received many awards and accolades for its innovative programs and high quality instruction. The college is a member of the League for Innovation in the Community College. One of the advantages of working Lane is living in the area. Lane's main campus is in Eugene, a city known for its quality of life and for being the home of the University of Oregon. Eugene is home to more than 153,000 people and neighboring Springfield has more than 57,000 residents comprise the second largest population center in the state. Eugene and Springfield are nestled in the Willamette Valley between the Pacific Ocean and the Cascade Mountains. Some peaks in the Cascade Range can be seen from main campus. The area's scenic mountains, forests, rivers, lakes, and coastline offer many opportunities for outdoor adventures or for just sitting back and enjoying the view. See what's new at Eugene, Cascades & Oregon Coast (link is external).
Union Association:	LCC Employees Federation (Classified)