Revenue Assurance Analyst

Job Description

About Worldpay: Are you ready to mark your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one. We're looking for a Revenue Assurance Analyst to join our ever-evolving Finance team to help us unleash the potential of every business. Are you ready to make your mark? Then you sound like a Worldpayer.

About the team: Revenue Assurance maximizes the realization of revenue we are due from our customers. The team implements and manages control frameworks and governance over strategic change and our processes to reduce financial risk. Project-like in nature, our team investigates and understands issues, improving the tracking and realization of our financial flows. Our focus is partnering key stakeholders to drive root cause resolution and proactive measures to improve the customer experience and ensure we get it 'right first time' for our merchants. Through process analysis, re-engineering and understanding of technical problems the team deliver solutions to current and future business needs. We instill a culture of continuous improvement across everything we do, providing checks and balances to support the pace of change at Worldpay and enable us to grow.

What you'll own: As a Revenue Assurance Analyst, you will govern the delivery of strategic change and ensure our control frameworks are optimized to mitigate financial risk and protect our customer's experience. You will work closely with teams in Global Financial Operations and other internal stakeholders like Relationship Managers, Operations and Finance to triage, investigate and rectify merchant impacting issues. You will take ownership of working closely with our Analytics colleagues to review and analyze data sets to quantify and establish the root cause of revenue leakage and provide insights easily understandable by a non-technical audience. You will coordinate tracking and communication of related issues, quantifying the financial impacts and working with the LOB to address them at a root cause level. This is a highly visible role and critical to its success is the ability to partner with a variety of senior stakeholders, technical and operational teams to provide data driven insights, understand key business drivers and risks and implement solutions to get the right outcome for Worldpay and our customers.

Where you'll own it:

Cincinnati, Ohio

What you bring:

• 4+ years of experience in a Finance Operations role, ideally in payments, or in Billing/Revenue Assurance roles within high-volume transactional environments such as Telecommunications, Financial Services, Banks, Credit Card Companies, or Utilities.
• Demonstrable experience of business partnering stakeholders and leading virtual teams to deliver change, process, issue resolution and financial improvement initiatives.
• Solid change management experience: the ability to influence, gain acceptance for and govern change effectively. Proven experience in the design and delivery of assurance control frameworks that keep pace with business change and emerging risks and a clear understanding of financial principles.
• Excellent analytical skills that enable you to use data to tell a story and bring key insights to life for non-technical audiences.
• Strong root cause analysis skills and the ability to lead specification, delivery, and operational running of data-driven controls.
• The ability to communicate effectively both in writing and verbally.
• Strong delivery skills: the ability to plan and track initiatives effectively and identify and mitigate risks to successful outcomes.
• You are a focused and proactive self-starter, comfortable with autonomy.
• Demonstrated tangible achievements, such as financial improvements delivered through specific initiatives.

Added bonus if you have:

• Experience working in an assurance, revenue or billing function in Financial Services or a high-volume transactional environment.
• Previous experience in payments/fintech is preferred but not essential.
• Experience in using data analysis tools such as Tableau or Power BI.

Worldpay perks - what we'll bring for you: We know it's bigger than just your career. It's your life, and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect:

• A competitive salary and benefits.
• Time to support charities and give back to your community.
• Parental leave policy.
• Global recognition platform.
• Virgin Pulse access.
• Global employee assistance program.

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here.

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.