Senior Transformation Consultant

Worldpay
parental leave
United States, Ohio, Cincinnati
Oct 18, 2024
Job Description Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one. We're looking for a Sr. Transformation Consultant to join our ever-evolving Customer Experience team to help us unleash the potential of every business. Are you ready to make your mark? Then you sound like a Worldpayer. About the team: Our Customer Experience Worldpayers are at the heart of it all - enabling us to provide world-class support to customers. Unwavering dedication and full of enthusiasm, they're always finding ways for us to grow together. What you'll own Plan and lead analysis to identify where solutions are required for projects and workstreams Finding and owning Solutions, able to identify best in class solutions to technically challenging issues Investigation of the business area and processes to gain wide understanding of the scope of functionality being delivered Capturing key requirements and documenting end to end process Responsible for outlining problems, opportunities and solutions to key stakeholders Status Reporting, both written and verbal, to senior stakeholders including progress, risk and issues. Communicates effectively with other Project resources, on progress of tasks and identification of risks / issues that may affect the smooth progression of the projects. Ensure compliance of all regulations and legislation, such as FCA, DPA, TCF Act as role model championing the values and brand for Worldpay at all times Where you'll own it While we're a large team of Worldpayers based in North America, we have collaborative spaces and regular opportunities to celebrate with each other in person. What you bring: Primarily responsible for the development of business process related solutions for clients Define client needs, determine strategy and develop plan/proposal for delivery of the project Generally leading to increased efficiency of internal client process or function Possess ability to effectively articulate business opportunity and/or utilization Worldpay perks - what we'll bring for you We know it's bigger than just your career. It's your life, and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect. A competitive salary and benefits. Time to support charities and give back to your community. Parental leave policy. Global recognition platform. Virgin Pulse access. Global employee assistance program. What makes a Worldpayer At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team. Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we're always looking to create a bigger impact for our colleagues and customers. Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up. Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. We can't wait to hear from you. To find out more about working with us, find us on LinkedIn. Privacy Statement Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice. EEOC Statement Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass