Branch Sales Associate

We currently have an exciting opportunity for a Branch Sales (Counter) Associate in our West Caldwell, NJ location.

Position: Full time, day shift opportunity with great benefit options

Mission: At CE, our associates create an exceptional customer experience by providing innovative solutions to propel business forward. We accomplish this by exemplifying our core values...safety, integrity, teamwork, innovation, service-minded, and community oriented.

Job Responsibilities:

• Customer Service: Greet customers warmly and assist them in finding the right HVAC/R products

and supplies for their needs. Provide expert advice, product information, and recommendations.

• Order Processing: Accurately process customer orders, ensuring that all requested items are

available, properly priced, and invoiced correctly. Handle cash, checks, and credit card

transactions with precision.

• Product Knowledge: Maintain a deep understanding of our HVAC/R product inventory, including

specifications, compatibility, and pricing. Stay up to date with industry trends and new product

releases.

• Stock Management: Monitor and replenish stock levels on the sales floor. Conduct regular

inventory counts and reports any discrepancies to the store manager.

• Technical Support: Assist customers in troubleshooting and finding solutions to technical issues

related to HVAC/R equipment and components.

• Sales Promotion: Promote sales and special offers to customers, upsell products when

appropriate, and identify opportunities to cross-sell related items.

• Safety Compliance: Adhere to safety protocols and ensure a clean and organized sales counter

area. Maintain a safe working environment for both customers and colleagues.

• Documentation: Accurately complete all necessary paperwork and documentation for customer

transactions, including invoices, returns, and warranty claims

Requirements

• High School diploma or equivalent with one year's experience.

Additional Information:

Learn more about our company and team at www.carrierenterprise.com and www.watsco.com

Carrier Enterprise offers a competitive total pay and benefit package including tuition reimbursement, health and dental care, PTO, paid holidays, 401k, employee discount programs and more.

All applicants applying for employment must be authorized to work in the United States.

At Carrier Enterprise (CE), we proudly distribute industry leading Carrier, Bryant, Payne and other brands of HVAC and Refrigeration equipment, as well as a full line of aftermarket parts, supplies, and accessories. As a joint venture between Watsco and Carrier, we are part of one of the largest HVAC Distribution Network in North America. CE has approximately 200 locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. We strive to deliver the best products with best-in-class customer service.

Carrier Enterprise is an Equal Opportunity Employer.