Mobile Crisis Clinician - Counseling and Psychological Services (CAPS)

For more than 70 years, the Counseling and Psychological Services (CaPS) at Carnegie Mellon University has been addressing the mental health needs of the university community by providing confidential, growth-oriented treatment to students and collaborating with the CMU community. CaPS aims to be an advocate for social justice and believes that part of mental health work includes taking action to build care systems which are sensitive to historically underrepresented populations.

Now, we're embarking on an innovative journey with the launch of our Mobile Crisis Team, CMU HEART. We're seeking passionate mental health clinicians to join us in this groundbreaking initiative who are interested in becoming change-makers within this field.

Why Join CaPS?

Pioneering Impact: Be at the forefront of a transformative approach to mental health care within university counseling centers. As a Mobile Crisis Clinician, you'll play a pivotal role in reshaping how mental health crises are addressed, fostering collaboration with the police department to provide timely and effective interventions. By responding to identified crises on-site, the mobile crisis clinicians can make change in the lives of students when needed most.

Balanced Schedule: Shifts for this position will be Tuesday/Wednesday/Thursday 3:00 PM - 11:00 PM; and Friday/Saturday from 12:00 PM - 8:00 PM. While these hours may differ from traditional schedules, they offer a unique advantage - fewer anticipated crises to respond to compared to positions in the broader community. This means you'll have more time for in-depth interventions, personalized support, and self-care between calls. Additionally, these positions offer the advantage of protection from after-hours call rotations. This means NO overnight shifts ever; and when you're off-duty, you're truly off-duty!

Dynamic Environment: Experience the excitement of working in a dynamic, thoughtful environment where every day brings new challenges with adequate support and opportunities for growth. Our Mobile Crisis Team operates Tuesday to Saturday, ensuring variety in your schedule and the chance to make a meaningful impact on the lives of students.

These Mobile Crisis Clinician positions are full-time, reporting to the Program Director for Triage, Case management and Consultation Services.

Core Responsibilities will include:

Mobile Crisis Response

• Creates a warm and welcoming clinical environment where clients feel supported and respected during times of crisis and as they pursue their personal, academic, and professional goals.

• Provides on-site, in-person, rapid response to students who present with behavioral health concerns and/or in crisis.

• Conducts in-depth mental health assessments, determines the level of risk to the individual and/or others, noting contributing environmental, medical, psychiatric, and/or interpersonal factors using Columbia C-SSRS + SAFE-T assessment tool.

• Works closely with CMUPD in the field to intervene in response to calls received through CMU PD dispatch. As needed, consults with CMUPD lead, CaPS leadership, Student Affairs on-call personnel, and colleagues to determine appropriate intervention(s).

• Arranges transportation to emergency and crisis facilities, and back from these, when appropriate.

• Accompanies clients in need of hospitalization to the emergency room and provides collateral information to hospital/facility staff and confirms disposition of care.

• In rare cases, issues 302 (involuntary commitment) petitions when a higher level of care is clinically indicated and necessary after voluntary measures have been exhausted.

• Provides or secures emotional and resource support for bystanders and others impacted by critical incidents.

• Communicates and collaborates with other campus department resources to facilitate continuity of care for students in crisis.

Case Management and Clinical Activities

• Provides ongoing case management and follow-up to clients to facilitate stabilization and transition to counseling, psychiatry, or other appropriate community resources.

• Consults and collaborates with campus partners including CMUPD, EMT, student affairs staff, and other relevant resources.

• Consults and collaborates with hospital staff as needed to support students admitted for inpatient services.

• Provides clinical assessment of students and recommendations to relevant student affairs offices in accordance with CMU policies.

Collaborative & Other Activities

• Participates in ride-alongs with CMU PD to develop relationships with officers and CMU community members, and to maintain knowledge of service areas.

• Maintains collaborative relationships with CMU PD officers and participates in joint training, meetings, and team-building activities.

• Participates in CaPS multi-disciplinary clinical and administrative teams, including committees and other meetings as needed.

• Participates in triage activities and assessments as needed.

• Remains abreast of current literature and research on student behavioral health and evidenced-based intervention strategies.

• Facilitates outreach and educational activities including Mental Health First Aid (MHFA), CMU Campus Connect, and other training to CMU faculty, staff and students.

• Contributes to professional development of CaPS staff and trainees through provision of didactic training, consultation, and seminars.

• Other duties as assigned.

CaPS is seeking staff members who are adaptable, team-oriented, take initiative, and have a positive outlook and attitude. We value colleagues who are committed to continued personal and professional growth, can contribute through their work/life experiences to the diversity of our community, and can work with a diverse and international student body. They demonstrate culturally responsive communication and interpersonal skills, including the ability to manage conflict with cultural humility, clear professional boundaries, and ability to work collegially and collaboratively in an interdisciplinary team.

Qualifications:

• Master's in counseling, psychology or social work from an accredited institution required

• 1-5 years clinical experience delivering mental healthcare in a setting in which both trauma-informed care and crisis assessment were required

• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

• Excellent interpersonal, listening, verbal and written communication skills.

• Demonstrated ability to work collaboratively in a team environment.

• Proven ability to relate effectively to a wide variety of people of various ages and backgrounds, student developmental needs, nationality, culture, faith/religion, language difference, ability differences, sexual orientation, gender identity or expression.

• Demonstrated commitment to diversity, equity, inclusion and belonging in clinical work and all professional activities.

Preferred qualifications:

• Experience working on a mobile crisis team.

• Experience in a university/higher education setting.

• Familiarity with research on mental health needs of college students, including suicide prevention and trauma informed care.

• Licensed as a mental health provider in Pennsylvania or license-eligible (licensed as a mental health provider in another state, licensed in Pennsylvania within 6-months).

Requirements:

• Successful background check

• Child protection clearances

• Valid PA Driver's license

• Walking and/or standing for extended periods of time, with or without reasonable accommodations, and travel for work between properties on and around campus.

• Ability to work late afternoon/evening shifts on site at CMU Pittsburgh Campus, which may include weekends, some university holidays and closures.

• The successful candidate must become licensed as a mental health provider in the state of Pennsylvania within two years of hire.

Sponsorship: Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over sponsorship of an employment visa for this opportunity.

Joining the CMU team opens the door to an array of exceptional benefits available to eligible employees.

Those employees who are benefits eligible have the opportunity to experience the full spectrum of advantages from comprehensive medical, prescription, dental, and vision insurance to an enticing retirement savings program offering a generous employer contribution. You can also unlock your potential with tuition benefits and take well-deserved breaks with ample paid time off and observed holidays. Finally, rest easy knowing you are covered by life and accidental death and disability insurance.

Other perks include a free Pittsburgh Regional Transit bus pass, our Family Concierge Team to help navigate childcare needs, fitness center access, and so much more!

For a comprehensive overview of the benefits that may beawaiting you, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role and responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique skills and the diverse perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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