Collections Specialist 2
Tennant Company | |
United States, Minnesota, Eden Prairie | |
10400 Clean Street (Show on map) | |
Sep 22, 2024 | |
PURPOSE/SCOPE: The Credit and Collections Specialist is responsible for the management of a portfolio of customer accounts and high performance is measured by invoice aging, customer interactions, credit holds, and general portfolio management. Successful account management includes working with customers on invoicing issues and working with internal departments on billing, cash application & disputes, all while maintaining a high level of customer service. The ideal candidate is comfortable with high volumes of transactions while also capable of performing basic account reconciliations. We are looking for someone that thrives on accomplishing daily goals and takes pride in their work. This is a critical customer facing role that includes visibility across the business. The Collection Specialist will be working with stakeholders in Customer Service, Sales, Disputes, Cash Applications, Credit, and Finance. GENERAL RESPONSIBILITIES:
REQUIRED EXPERIENCE, EDUCATION, AND SKILLS:
Preferred experience and education:
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