Customer Service Rep I - PHC - Phoenix, AZ
 Lincare Holdings | |
 United States, Arizona, Phoenix | |
 Sep 22, 2024 | |
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Lincare is the nation's leading provider of oxygen, durable medical equipment and clinical respiratory services. We are currently seeking a Customer Service oriented individual for our Customer Service Rep of medical equipment to join our team!
WHY WORK AT LINCARE? * Culture- An inclusive, open and friendly environment focused on our associates and their success * Benefits- Comprehensive benefits package with flexible options to fit your individual needs * Growth- An industry leader who continues to transform the way respiratory care is delivered to our patients This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, as well as supporting compliance to physician direction. Job Responsibilities: * Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Documents calls and intakes in computerized record keeping system (Productivity) * Verifies and updates demographic information such as address and telephone number in computerized records | |