Customer Service Rep I - PHC - Colorado Springs, CO
 Lincare Holdings | |
 United States, Colorado, Colorado Springs | |
 Sep 22, 2024 | |
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This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, as well as supporting compliance to physician direction.
Job Responsibilities: * Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Documents calls and intakes in computerized record keeping system (Productivity) * Verifies and updates demographic information such as address and telephone number in computerized records | |