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Inside Sales - O2R - Kansas City, MO

Lincare Holdings
United States, Missouri, Kansas City
10800 North Congress Avenue (Show on map)
Sep 28, 2024
This employee increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, and uses company resources, policies, and procedures to provide complete, accurate data.
* Uses appropriate technologies and follows processes in accordance with company standards to ensure patient contact is handled with accuracy and operational effectiveness
Job Responsibilities:
* Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
* Resolves customer concerns by providing appropriate information regarding products and services
* Records customer information and maintains database by obtaining, entering, and verifying required data
* Adheres to compliance policies, procedures, and standards
* Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
* Provides customer follow-up as required
* Contributes to departmental objectives by accomplishing required contact and sales results
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