Inside Sales - O2R - Kansas City, MO
Lincare Holdings | |
United States, Missouri, Kansas City | |
10800 North Congress Avenue (Show on map) | |
Sep 28, 2024 | |
This employee increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, and uses company resources, policies, and procedures to provide complete, accurate data.
* Uses appropriate technologies and follows processes in accordance with company standards to ensure patient contact is handled with accuracy and operational effectiveness Job Responsibilities: * Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary * Resolves customer concerns by providing appropriate information regarding products and services * Records customer information and maintains database by obtaining, entering, and verifying required data * Adheres to compliance policies, procedures, and standards * Facilitates sales process by communicating/sharing information with appropriate internal and external contacts * Provides customer follow-up as required * Contributes to departmental objectives by accomplishing required contact and sales results |