Customer Service - Billing (2) - Locust Grove, GA
Lincare Holdings | |
United States, Georgia, Locust Grove | |
Jan 04, 2025 | |
* Contacts payers for claims status, followup denials, or partial payments
* Obtains payer requirements for timely adjudication of claims * Files claims with appropriate documentation attached * Pursues, maintains, and communicates payer coverage/guideline changes/updates * Processes all incoming and outgoing correspondence as assigned * Verifies, adjusts, and updates Accounts Receivable (A/R) according to correspondence received from insurance company * Helps facilitate interoffice communication on error and denial trends * Initiates the review/appeals process on disputed claims * Researches credit balances and initiates refunds as required * Documents all activity in customer's computer account * Answers Accounts Receivable phone inquiries * Works assigned RBCO reports * Available to assist other PACs with questions or collection needs * Acts as liaison between staff and management #CC |