Self-Help - Student Office Assistant

ECU Department of Student Transitions will provide a coordinated, comprehensive approach to enhancing student success through services that will enhance successful transitions, effectiveness, and independence of our students; and will provide the necessary supports required for improving student satisfaction, academic success and student retention. The Office of Student Transitions offers programs and services that meet the unique needs of students at every level of their transition.

The Student Office Assistant(s) will be responsible for working with office programming and initiatives.

Student Office Assistants will:

* Provide customer service by monitoring and responding to emails and phone calls.

* Assist with the planning and implementation of OST events.

* Provide support at events such as New Student Welcome and Class Year Photo, Meet and Greets, Student Success Conference, and tabling events.

* Compile assessment data from events.

* Create social media content to assist in the student transition.

* Assist with on-campus orientation events through the year including transfer and spring orientations.

* Other Duties as assigned.

Student Office Assistants must possess:

* Excellent communication and customer service skills.

* A good academic standing and positive disciplinary standing.

* A willingness to work as part of a team.

* An enthusiasm for ECU.

* A positive attitude.

* Willingness to take initiative and a strong work ethic.

* Organizational and time management skills.

* An interest in working with incoming students.

Prior experience working in customer service is preferred.

Please upload your resume online.