Loyalty Manager
Omni Hotels & Resorts | |||||||
United States, Virginia, Hot Springs | |||||||
7696 Sam Snead Highway (Show on map) | |||||||
Sep 22, 2024 | |||||||
Loyalty Manager Job Locations
US-VA-Hot Springs
Location The Homestead Our employees are what make The Omni Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match. Job Description The Loyalty Manager is responsible for developing relationships with Select Guest members and act as a point of contact for them. This position is also responsible for working closely with areas of operation relating to the guest experience that include but are not limited to Reservations, Front Desk, PBX, Guest Services, Activities, Spa, Housekeeping and Food and Beverage. Responsibilities ESSENTIAL FUNCTIONS
Lead training for new associates on the Select Guest programs as appropriate for each job function
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Qualifications QUALIFICATIONS (Education, Knowledge, Training, & Work Experience)
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