Principal Support Analyst, CSO, WM-i (Atlanta, GA)

Manhattan
remote work
United States, Georgia, Atlanta
2300 Windy Ridge Parkway Southeast (Show on map)
Sep 22, 2024
We create possibilities that move life and commerce forward Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what's possible, you've come to the right place. Principal Support Analyst, CSO, WM-i (Atlanta, GA) Principal Support Analyst, CSO, WM-i positions offered by Manhattan Associates, Inc. (Atlanta, GA). Manage projects to include coordination of all aspects of new customer modifications and roll out, from inception to installation. Oversee schedules and budgets to ensure quality products and timely services. Through project management, ensure support of complex internal and external resources with software configuration and functionality, including interaction with sales, systems engineering, product development, and other cross-functional teams. Prioritize issues and projects to include ensuring resolution of complex code issues for projects focused on the delivery of new and enhanced products for customers. Lead technical training on processes and software and assist with departmental documentation. Requires a four-year bachelor's or foreign equivalent degree in computer science, engineering or related technical field and 5 years of experience in the position offered or 5 years of experience developing, supporting or implementing application software. Also requires 5 years of experience: working in OS400 operating system; developing in RPG computer language; and developing in DB2 / 400 databases. Up to 50% travel required. Employee reports to office in Atlanta, GA. Position may work from home, but must live within commuting distance of stated office. Experience may be, but need not be, acquired concurrently. #LI-DNI Committed to diversity and inclusion At Manhattan, it's about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members' backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.