Manager, Client Engagement

Position Summary

This position is within Acadia. Acadia is wholly owned by LSEG (London Stock Exchange Group) and is part of its Post Trade division.

This Manager of Client Engagement (Collateral Workflow) role is part of Acadia's Client Engagement team! The focus of the role is to assist existing and newly signed clients with onboarding to our collateral workflow product along with managing day to day questions. The ideal candidate must be familiar with collateral systems and associated workflow.

The role is client facing and the individual will work as a project manager with our product implementation team to establish clients on the application. The individual should be comfortable discussing collateral processing with subject matter experts. The candidate will also assist with discussions & implementations of other Acadia products related to the collateral activity.Note this position does not have direct reports.

Role Responsibilities

• Interact directly with clients to define requirements for the implementation of Acadia's collateral management solution.
• Assist with implementation of Acadia products downstream from Collateral Manager
• Participate in resolution of production issues related to all aspects of Collateral Manager.

Experience and Qualifications Required

• 8+ years of experience working with collateral systems
• Excellent written and verbal communication skills
• Organized with an ability to prioritize effectively and meet established target dates

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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