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Supervisor, Public Safety - Dispatch

NorthShore University HealthSystem
paid time off, tuition reimbursement
United States, Illinois, Evanston
2650 Ridge Avenue (Show on map)
Sep 23, 2024

Position Highlights:

  • Position: Supervisor, Public Safety - Dispatch
  • Location: Evanston Hospital
  • Full Time
  • Hours: Monday-Friday, 8am - 4:30pm (flexibility required)
  • Required Travel: some travel to other sites may be required

A Brief Overview:
The Supervisor, Public Safety - Dispatch plays a crucial role in maintaining a safe and secure environment within, in compliance with state and federal regulations. This position is responsible for overseeing the daily operations of the Public Safety Dispatch department, ensuring the safety and security of patients, visitors, and staff, and managing a team of security personnel.

What you will do:

  • Supervising, training, and mentoring a team of Public Safety Dispatchers, including scheduling and performance management.
  • Fostering a culture of teamwork, accountability, and professionalism within the department.
  • Ensuring adequate staffing levels for 24/7 coverage.
  • Monitoring security systems, including CCTV cameras, alarms, and access control systems.
  • Conducting regular security patrols and respond to security incidents or emergencies promptly.
  • Collaborating with local law enforcement agencies when necessary.
  • Ensuring compliance with all hospital security policies, as well as state and federal regulations related to healthcare security.
  • Developing and updating security policies and procedures as needed.
  • Coordinating and participating in drills and exercises to prepare for potential security and safety threats.
  • Assisting in the development and maintenance of emergency response plans.
  • Conducting regular risk assessments to identify vulnerabilities and recommend security improvements.
  • Implementing measures to mitigate identified risks.
  • Leading investigations into security incidents, accidents, or complaints.
  • Documenting and reporting incidents as required.
  • Providing ongoing training to security personnel on relevant security protocols and procedures.
  • Ensuring staff members are up to date with required certifications and training.

What you will need:

  • Bachelors Degree Criminal Science preferred
  • Minimum of six months supervisory or leadership experience in a healthcare or security setting preferred.
  • Certified Healthcare Protection Administrator (CHPA) - International Association for Healthcare Security & Safety (IAHSS) Certification in healthcare security (e.g., Certified Healthcare Protection Administrator - CHPA) is a plus.

Benefits:

  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet and Vision options
  • Tuition Reimbursement
  • Free Parking
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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