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Medical Assistant/Patient Support Assistant and Scribe (MA/PSA) - Internal Medicine - Evanston

NorthShore University HealthSystem
paid time off, tuition reimbursement
United States, Illinois, Evanston
1000 Central Street (Show on map)
Sep 23, 2024

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MA/PSA Scribe - Internal Medicine

Position Highlights:

  • Position: MA/PSA Scribe
  • Location: Evanston, IL
  • Full Time/Part Time: Full Time
  • Hours: Monday-Friday, 7am - 6pm; Saturday 8am - 12pm
  • Required Travel: N/A

What you will do:

We are seeking a skilled and detail-oriented individual to join our healthcare team as a Medical Assistant/Patient Services Associate/Scribe. This multifaceted role is crucial in ensuring efficient patient care and smooth office operations.

Key Responsibilities:

Pre-Visit Preparation:

Conduct outreach and confirm completion of pre-visit labs

Rooming:

Prepare medication history and perform reconciliation

Populate care team information

Assist patients with PEQ (Patient Experience Questionnaire) completion

Record vitals and chief complaints

Initiate the agenda for each visit

Address health maintenance issues and Best Practice Advisories (BPAs)

Prepare potential orders and referrals for review

Clinical Support:

Perform scribing duties during patient visits

Administer immunizations as directed

Perform EKGs as directed

Work collaboratively with the nursing team to manage and respond to patient calls and messages

Ensure timely and appropriate communication with patients regarding their inquiries and concerns

Post-Visit Tasks:

Review After Visit Summary (AVS) with patients

Schedule follow-up tests and visits

Confirm patient understanding of care instructions

What you will need:

  • Education: High School Required
  • Certification: CPR certification through the American Heart Association required; Medical Assistant Certification (AMT or AAMA) is preferred, but not required.
  • Experience: Experience in scribing preferred
  • Unique or Preferred Skills:
    • Strong communication and interpersonal skills
    • Ability to multitask and prioritize in a fast-paced environment
    • Detail-oriented with a commitment to accuracy
    • Experience in scribing preferred

Benefits:

  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet and Vision options
  • Tuition Reimbursement
  • Free Parking
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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