Tele-Counselor

University of New Mexico
$12.00 Hourly
United States, New Mexico, Albuquerque
1 University Of New Mexico (Show on map)
Sep 06, 2024
Requisition IDreq30299 Working TitleTele-Counselor Pay$12.00 Hourly CampusMain - Albuquerque, NM DepartmentAdmissions Office (085A) Employment TypeStudent Employment Student TypeStudent Employment StatusNon-Exempt Background Check RequiredNo For Best Consideration Date8/7/2024 Position SummaryUsing a customer relationship management tool, employees will conduct calling campaigns designed to provide information to prospective and current students, solicit feedback, build rapport, encourage enrollment, and document the history of their calls. Typically, calls will take place between 5:00PM and 8:00PM, Monday through Thursday. Positions are in Admissions Office and located at the Student Support Services Center directly north of the Pit. Minimum Qualifications Preferred Qualifications Excellent customer service skills and phone etiquette. Strong organizational skills and ability to multi-task and communicate effectively both verbally and in writing while maintaining the highest level of customer service. Application Instructions Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application. Please attach your resume. The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.