Systems/Network Analyst 3

The Earth Data Analysis Center (EDAC) at the University of New Mexico (UNM) has a full-time Systems/Network Analyst 3 Position opening on the Albuquerque Main Campus. EDAC was established at UNM in 1964 to transfer NASA space-based technology to the private and public sectors. As a center of expertise in geospatial technology and information technology, EDAC's mission is to serve federal, state, local, and tribal government agencies, research institutes, professional societies and organizations, and the private sector by leveraging geospatial technologies and information technologies to address their needs and challenges. The System/Network Analyst 3 is responsible for providing specialized, professional level support in areas of advanced complexity such as system and/or network, hardware and software tools, including installation, configuration, maintenance and support of these systems and/or networks. This position requires advanced knowledge of computer systems, physical and cyber security, and network management. This person is also responsible for making recommendations for large, medium, and small-scale IT purchases or solutions and providing technical support to EDAC managers in the planning and implementations of large or complicated applications, systems or networks projects. This position deals with solving a variety of technical issues. These technical issues are typically unclear and requires expertise to determine the appropriate solutions.

DUTIES AND RESPONSIBILITIES

This individual will be accountable for the following systems: Linux and Windows systems that support GIS and IT infrastructure; Linux and Windows systems that support research data and projects; responsibilities for these systems include provisioning, operations and support, maintenance, and research and development to ensure continual innovation. This individual will also be responsible for maintaining a virtual environment as well as providing back-up solutions. In addition, this individual will be responsible for maintaining an Active Directory environment, performing security updates, maintaining e-mail services, maintaining database clusters, and maintaining multiple services such as license, FTP, and print services.

1. Installs new / rebuilds existing servers and configures hardware, software, peripherals, services, settings, directories, storage, etc. to support GIS and IT infrastructure in accordance with standards and project/operational requirements.

2. Performs daily system monitoring to verify the integrity and availability of all computing resources; reviews system and application logs to identify any potential intrusions and security threats; verifies completion of scheduled jobs such as backups; and applies OS patches and upgrades.

3. Performs daily backup operations, ensures all required file systems and system data are successfully backed up to the appropriate media, and tests the restoration process to ensure backups are successful.

4. Repairs and recovers from hardware or software failures, including issues such as a degraded array; coordinates and communicates with impacted constituencies.

5. Performs ongoing maintenance, including hardware upgrades, and resource optimization as required; configures CPU, GPU, memory, and disk partitions as required.

6. Contributes to and maintains existing technical documentation; manages user accounts upon request; performs file archival and purge services upon request.

7. Researches and recommends innovative and automated approaches for system administration tasks; identifies approaches that leverage EDAC's computing resources and provides economical solutions.

8. Evaluates the current cyberinfrastructure capacity, gathers requirements, and collects information to make recommendations regarding network, security, computing resources, server systems, applications, and databases; conducts capacity planning, security measures, data safety and integrity initiatives, disaster recovery, and upgrade planning.

9. Leads on the design and cost estimates for IT infrastructure and services; coordinates tasks for the installation/maintenance of networks or systems for medium-scale and large-scale projects.

10. Perform miscellaneous job-related duties as assigned.

See the Position Description for additional information.

• Specialty licensure/certification may be required, as specified by the department.
• Successful candidate may be subject to a criminal background check prior to starting work.

Bachelor's degree; at least 2 years of progressively responsible experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year-for-year basis.

1. Prefer 4 to 6 years of experience, in addition to the minimum qualifications.

2. Expertise in Linux and Windows systems that support GIS and IT infrastructure, research data, and research projects.

3. Expertise in maintaining a virtual environment as well as maintaining backup systems.

4. Experience with maintaining an Active Directory environment, performing security updates, maintaining e-mail services, maintaining database clusters, and maintaining multiple services such as license, FTP, and print services.

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Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.