Development Coordinator, Major Gifts and Leadership Support

The Development Coordinator is an integral support role, providing administrative and programmatic support to select members of the Major Gifts-Cross-Cutting team in the Mass General Development Office. The Cross-Cutting team is charged with fundraising for several areas within Mass General, such as research, health equity, community health, and healthcare education. The Coordinator will support the Senior Managing Director who oversees a 30-person team and the Senior Director for International Programs and Activities. The Coordinator will handle calendars and meeting logistics, select tasks for events, process business expenses and make travel arrangements when needed. Also, the Coordinator will track fundraising actions and activities in a donor database and prepare and distribute related reports.

As a Coordinator, you will work alongside fellow management support professionals, or "MSPs," who hold similar support roles in the department. Development MSPs are talented, dynamic and valued colleagues who serve as partners and collaborators in teams across the department. As a Mass General Development MSP, you will have access to a variety of networking, professional development and leadership opportunities.

We are looking for someone proactive, organized, and who will thrive working collaboratively within a large and complex organization. In addition, the ideal candidate will have excellent attention to detail and project management skills and the ability to work well with senior members of the staff. This position is a great opportunity to gain experience at a renowned institution.

To Apply

Applications must include a resume and a cover letter detailing applicable experience and accomplishments.

About Us

Massachusetts General Hospital is one of the world's top academic medical centers. It is the original and largest teaching hospital of Harvard Medical School, where nearly all our staff physicians serve on the faculty.

Mass General has pioneered medicine for more than 200 years, and we're thinking big about the future. In 2021, we launched our largest-ever comprehensive fundraising effort - The Campaign for Mass General - which seeks to raise $3 billion in philanthropic funding that will help us reach our four ambitious campaign goals, each grounded in a pillar of Mass General's historic mission to treat, discover, teach and serve. To learn more about our Campaign, click here.

Our Team

The Development Office is a vibrant and collaborative team focused on advancing the hospital's mission of health care excellence. We are committed to expanding the philanthropy that makes this mission possible.

We offer a competitive benefits package including generous health care and retirement plans and an array of professional development opportunities. We also offer a Flexible Workplace Program, a hybrid work model that affords employees the opportunity to work in the office a minimum of 4-6 days per month, depending on the business needs of the role. We comply with all Mass General Brigham conditions of employment, including vaccination mandates.

Diversity and inclusion are priorities for our office and the hospital. We strongly believe that a team of diverse identities, experiences, opinions, and perspectives drives creativity, innovation, and excellence.

Click here to learn more about our team and what it's like to work with us.

General Responsibilities

• Manage the calendars of assigned individuals, keeping them free of scheduling conflicts.
• Prepare for travel events, meetings, appointments and presentations, including coordinating logistics, preparing agendas and other materials, taking notes and organizing follow up actions as needed.
• Write and/or review correspondence and other materials and interpret information necessary to draft responses.
• Support donor stewardship efforts, including tracking deadlines, drafting report content and managing online portal submissions.
• Prepare and regularly update planning documents and progress reports.
• Make travel arrangements (domestic and international), when needed, including preparing itineraries, troubleshooting and resolving differences, and submitting related expenses.
• Conduct basic prospect identification and research activities, working with Prospect Management and Research colleagues to collect relevant information about donors.
• Gather and record data and action items in a donor database, ensuring thorough documentation of fundraising activity and results.
• Complete booking forms for gifts and pledges in a timely manner with thorough backup information.
• Assist with daily administrative activities.
• Participate in professional development opportunities, including taking advantage of shadowing opportunities when appropriate.
• Contribute to maintaining positive office morale, even in the face of high work volume and challenging periods.
• Assist the team with recruitment activities for vacancies.
• Take on other office-wide duties as needed.
• Adhere to the mission, credo, and standards of behavior of Mass General.

This position requires 1-2 years of work experience. A college degree is preferred but not required. We are looking for someone who has been successful working in a fundraising office or as part of a team in a client-facing or relationship-building role.

In addition, the ideal candidate will possess the following skills, abilities and attitudes:

• Strong verbal and written communication skills
• Attention to detail
• Problem solving, organizational, time management and project management skills
• Command of Word, PowerPoint, Excel and Outlook, or the ability to learn them quickly
• Competency using videoconferencing platforms (Zoom and Teams preferred)
• Proficiency with data entry or data management in a database (Blackbaud CRM or Raiser's Edge preferred)
• Professionalism and a strong work ethic
• Desire and motivation to learn about the organization and fundraising
• Awareness of personal work styles in self and others
• Adaptability and flexibility in times of shifting priorities
• Ability to work collaboratively with diverse audiences
• Creativity and high levels of energy and enthusiasm
• Commitment to adopting best practices and maximizing efficiency
• Interest in International Affairs or business is a plus

Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.