Patient Services Coord. II / Waltham

The Patient Services Coordinator II (PSC II,) under general supervision of the Practice Manager, provides administrative support to health care providers in a high-volume Gastroenterology ambulatory practice, functioning as the primary liaison between the patient and providers. The emphasis is placed on the ability to organize priorities, complete tasks, manage confidential patient information, schedule patient appointments, schedule endoscopy procedures, diagnostic testing, referrals and other managed care related issues. This is a very high volume Gastroenterology subspecialty and excellent organizational skills are required. The PSC II is expected to take complete responsibility for every customer interaction by creating a welcoming environment and providing outstanding service.

The primary location for this position will be in Waltham.

• Minimum required education ins High School Diploma and/or GED equivalent. Some college preferred.
• Minimum of 1-2 years of related work experience preferred.
• Basic knowledge of medical terminology preferred.

Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.