Patient Experience Navigator - Salem, NH
Mass General Brigham Medical Group, Inc. | |
United States, New Hampshire, Salem | |
Sep 22, 2024 | |
Description
About Us MGB Integrated Care (MGBIC) is a system-led operating entity formed by Mass General Brigham to develop new high quality, low cost, innovativecommunity-based ambulatory care.This work stems from Mass General Brigham's unified system strategyto bring health care closer to patients while lowering total health care costs. MGBIC will provide a wide range of offerings, including outpatient surgery, imaging, primary care, behavioral and mental health, and specialty care, both digitally as well as at physical locationsacross the state and region. We aspire tobe people's first choice for health and care - rooted in well-being and kindness- by bringing world-class care closer to home (or at home!) and being the bridge to world-renowned hospitals and research when needed. We are looking for team members who possess not only the relevant skills and growth potential, but positive attitudes, flexibility, and creative mindsets to join our expanding team. Opportunities exist for team members to contribute both in their primary domain as well as in other areas of the organization. Our core values are shared fundamental beliefs that guide our decision-making and behavior and bind us together as a team. At MGBIC, we are:
The Opportunity: Patient Experience Navigator - Salem NH This is an excitinghybridopportunity towork withanew Primary Care and Multi-Specialty team that aims to deliver exceptional in-person as well as virtual care to patients.We are looking for anenthusiastic and passionate Patient Experience Navigator who will play a primary role in helping patients and care teams experience care as a continuous relationship -- one that picks up where the last interaction left off. Working as a bridge between the patient, clinical and administrative staff, the Patient Experience Navigator helps patients, families, and caregivers access the health care delivery system through outreach, follow-up, coordination support, education, communication, and resources. This role will be part of a team that will frequently prototype new ideas, including digital tools, care team roles, and workflows, that may be used in designing for the future of ambulatory care across MGBIC. The Patient Experience Navigator embraces our culture of well-being and kindness and contributes to constant improvement across MGBIC. Hours Monday - Friday - business is open 7 am to 7 pm, flexible scheduling. Qualifications
About You
Preferred Experience and Skills, We Hope You Have
How We'll Support You
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Primary Location
:
NH-Salem-iCare Salem NH
Work Locations
:
iCare Salem NH
30 Tuscan Boulevard
Salem
03079 Job
:
Administrative Support
Organization
:
Mass General Brigham Medical Group
Schedule
:
Full-time
Standard Hours
:
40
Shift
:
Day Job
Employee Status
:
Regular
Recruiting Department
:
MGB Integrated Care
Job Posting
:
Jul 29, 2024
|