Sales Associate

GENERAL SUMMARY/ OVERVIEW STATEMENT:

The Sales Associate for The Shop on the Pike has varied responsibilities all of which are focused on maintaining an efficient, safe and secure, customer service oriented retail environment within the hospital. Daily functions include processing transactions through the cash register, taking phone calls and relaying messages, unpacking and pricing deliveries, providing assistance to customers, and keeping aware of safety/security issues within the shop.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

1. The Sales Associate's principal duty is to process transactions accurately through the cash register. This requires some mathematical skills, familiarity with computers and cash handling experience.

2. Assisting customers with a positive energetic attitude is also a high priority responsibility.

3. The Sales Associate must also work with The Store Manager to maintain a clean, visually appealing environment; this requires cleaning displays, organization of merchandise, some visual merchandising and keeping the sales floor free of debris or clutter.

4. Additional responsibilities include following security guidelines regarding shop lifting, assisting in transporting merchandise, making occasional floral deliveries, taking phone orders etc.

Scope:

Directly reporting to The Store Manager, Sales Associates are expected to attain a level of professionalism that allows them to operate unsupervised at times. This includes opening and closing the store, and working independently when necessary. In the absence of the Store Manager the Sales Associates are responsible for the security of the shop and the efficiency of its operations.

Experience in a retail setting is essential, with emphasis on a high customer service environment such as Gift Shop, boutique or florist. Cash handling experience and familiarity with cash registers and computers are also very important. Additional preference should be given to candidates who have specific skills within the Retail industry such as merchandising, display or security.

High School Diploma or equivalent and fluency in English is required.

WORKING CONDITIONS:

- Must have the ability to work in a fast paced and stressful environment and to work a variety of shifts including weekend and evening hours.

* Must be able lift up to 30 (thirty) pounds.

* Must be able to stand for extended periods of time 3-5 hours.

* The Sales Associate works very closely with the other members of the Gift Shop and must be willing to work as a team with common goals and objectives.

BWH is an Affirmative Action Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.